Customer Service Pump Applications Representative - 589
DXP Enterprises
Customer Service Pump Applications Representative
USA:TX:Grand Prairie | Customer Service | Full-Time
Summary: The Customer Service Pump Applications Representative will select and specify pump equipment, prepare equipment proposals utilizing support tools, respond to customer inquiries regarding company pump related products and services, and process orders in DXP operating business system.
Responsibilities of the Customer Service Pump Applications Representative include, but are not limited to:
- Selecting and specifying pump equipment
- Preparing equipment proposals utilizing support tools
- Responding to customer inquiries regarding company pump related products and services
- Communicating with customers via phone and e-mail
- Checking availability of stock and verifying ship dates
- Processing orders in DXP operating business system
- Providing follow-up to ensure customer satisfaction
- Knowledge of company policies and procedures
Qualifications of the Customer Service Pump Applications Representative include, but are not limited to:
- 35 years of experience with pumps and/or rotating equipment. Solid hands-on background in the operation, troubleshooting, and maintenance of pumps or similar rotating machinery. Ability to interpret equipment specifications, understand system performance requirements, and provide technical guidance to customers. Familiarity with industry standards and safe work practices is strongly preferred.
- Strong customer-service orientation and ability to work effectively in a team environment
- Proficient with basic software and able to manage tasks accurately and efficiently
Additional Information:
- Physical Demand: N/A
- Working Conditions: Office environment
- Training/Certifications: N/A
- Shift Time/Overtime: Monday through Friday, 8:00 a.m.-5:00 p.m.
- Travel: N/A
- Education: Bachelor's degree or equivalent experience required
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
DXP EnterprisesVacancy posted 5 days ago
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