Career Services Coordinator - Job Developer

Job Description

Job Description

Description:

Position Summary

The South Bay Workforce Investment Board (SBWIB) is seeking an energetic, results-driven Career Services Coordinator – Job Developer to expand employment opportunities for job seekers while developing strategic partnerships with employers throughout the South Bay and Greater Los Angeles region. This position serves as the employment and business development arm of SBWIB by identifying employer workforce needs, developing hiring partnerships, securing employment opportunities, coordinating On-the-Job Training (OJT), Paid Work Experience (PWEX), internships, and other work-based learning opportunities, while achieving measurable employment outcomes. The ideal candidate is a relationship builder who thrives in a fast-paced, performance-driven environment and enjoys networking, business development, employer engagement, and connecting people to careers.

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Performance-Driven Position

This position operates within a Key Performance Indicator (KPI) model. Success is measured through the ability to build employer partnerships, develop employment opportunities, coordinate work-based learning activities, and achieve employment outcomes that support WIOA performance goals and contractual objectives.

Performance expectations include measurable goals related to:

• Employer outreach and business engagement
• Employer site visits
• New employer partnerships
• Job leads developed
• Direct job placements
• On-the-Job Training (OJT) contracts
• Paid Work Experience (PWEX) placements
• Work-based learning opportunities
• Employer recruitment events
• Employment retention
• Employer satisfaction
• Timely documentation and compliance
• Contractual and grant performance outcomes

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Essential Duties and Responsibilities: Under the supervision of the authorized representative, the Career Services Coordinator – Job Developer performs duties including, but not limited to, the following:

Employer Engagement & Business Development

• Develop and maintain relationships with employers, hiring managers, staffing agencies, industry associations, educational institutions, chambers of commerce, community organizations, and workforce partners.
• Conduct strategic employer outreach through cold calling, networking, employer visits, presentations, recruitment activities, and relationship management to identify hiring needs and employment opportunities.
• Promote SBWIB workforce services and hiring incentives, including On-the-Job Training (OJT), Paid Work Experience (PWEX), internships, incumbent worker training, and customized workforce solutions.
• Develop new employer partnerships that create employment opportunities for program participants.
• Maintain ongoing communication with employers to identify future hiring needs and strengthen long-term business partnerships.

Employment Development

• Develop employment opportunities that align participant skills with employer workforce needs.
• Coordinate participant referrals, interviews, hiring activities, onboarding, and employment follow-up.
• Recruit employers to participate in hiring events, recruitment events, career fairs, employer panels, and workforce initiatives.
• Research labor market trends, industry sectors, and hiring demands to identify emerging employment opportunities.
• Collaborate with internal workforce staff to ensure participants are referred to appropriate employment opportunities.

Work-Based Learning

• Develop and coordinate On-the-Job Training (OJT) agreements with employer partners.
• Recruit employers to participate in Paid Work Experience (PWEX) programs.
• Coordinate internships, job shadowing, company tours, and other work-based learning activities.
• Monitor employer participation and participant progress throughout work-based learning experiences.
• Ensure all work-based learning activities comply with WIOA, funding source requirements, and SBWIB policies.

Performance & Program Compliance

• Achieve established KPIs related to employer outreach, business engagement, placements, OJT development, PWEX placements, and contractual performance goals.
• Maintain accurate employer records, employment documentation, activity logs, and required case notes within designated case management systems.
• Coordinate with Career Advisors and Case Managers regarding participant employment activities and outcomes.
• Prepare reports and documentation required for WIOA compliance, grants, audits, and funding agencies.
• Participate in staff meetings, employer events, workforce initiatives, professional development activities, and community outreach.
• Perform other related duties as assigned.

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Role Expectations

• This role requires a consistent and engaged in-person presence to support employer outreach; collaboration with employers, training providers, community partners, and other organizations relevant to assigned programs; participant engagement; worksite coordination and site visits; workshops, presentations, and outreach activities; and secure document collection and file maintenance in accordance with operational, compliance, funding, and audit-ready file requirements.
• The essential functions of this position are integral to its purpose and cannot be modified or removed without fundamentally altering the nature of the role. Individuals accepting this position acknowledge their understanding of these requirements and their ability to perform the essential duties as described.

• Minimum Qualifications
• Bachelor's Degree in Business Administration, Marketing, Communications, Public Administration, Workforce Development, Human Resources, or a related field; or
• Two (2) years of experience in workforce development, employer engagement, recruiting, staffing, business development, sales, human resources, employment services, or a related field.
• Valid California Driver's License
• Reliable transportation and proof of insurance
• Ability to successfully complete background and reference clearances
• Or any satisfactory combination of education, experience, and training that demonstrates the knowledge, skills, and abilities necessary to perform the duties of the position (education may be substituted by experience on a year-for-year basis).
• Knowledge, Skills & Abilities
• Demonstrated success building employer relationships and developing business partnerships.
• Experience conducting employer outreach, business development, recruiting, staffing, or sales.
• Knowledge of workforce development programs, WIOA regulations, labor market trends, and employment services.
• Understanding of work-based learning models including OJT, PWEX, internships, and customized employment strategies.
• Ability to work in a KPI-driven environment with measurable performance goals.
• Strong networking, relationship-building, presentation, negotiation, and customer service skills.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities with the capacity to manage multiple priorities.
• Ability to analyze employer workforce needs and identify appropriate hiring solutions.
• Proficiency with Microsoft Office, Google Workspace, Microsoft Teams, Zoom, CRM databases, and workforce case management systems.
• Ability to maintain accurate documentation while ensuring compliance with WIOA and funding requirements.

**Alternatively, a satisfactory combination of experience, education, and training demonstrating the necessary knowledge, skills, and abilities to perform the duties described (experience may substitute for education on a year-for-year basis).

Working Conditions

Applying for this position signifies an acknowledgment and acceptance of the duties in light of potential exposure to public health or safety-related conditions that may require adherence to company, local, state, or federal safety protocols. Performing duties may require the use of personal protective equipment and compliance with safety measures implemented in response to operational needs, public health concerns, emergencies, or other workplace safety considerations. Such requirements may change based on evolving conditions and organizational needs.

Work is performed in office, community, and training environments and requires frequent use of a computer and other office equipment, as well as driving, sitting, standing, walking, bending, presenting, and performing other routine physical activities associated with participant services, employer outreach, workshops, case management, documentation, meetings, and worksite visits.

The incumbent must be able to work independently in a dynamic, fast-paced, performance-driven environment with changing priorities, fluctuating workloads, competing demands, and time-sensitive assignments while maintaining quality of service, accuracy, compliance, productivity, and achievement of established performance expectations and contractual goals.

This position requires regular travel throughout the South Bay and Greater Los Angeles region to conduct employer visits, participant worksite visits, hiring events, networking activities, community outreach, business engagement meetings, training, conferences, and other work-related assignments. Occasional overnight travel may be required.

Note: This job description is intended to describe the general nature and level of work performed by an individual in this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. Management reserves the right to modify, add, or remove duties and requirements as necessary to meet organizational needs. Nothing in this job description constitutes a contract of employment. 

Salary & Benefits

This is a full-time, non-exempt position (40 hours per week).

Salary: $26.77–$31.93 per hour, depending on qualifications and experience.

SBWIB offers a competitive benefits package, including:

75% employer-paid medical, dental, and vision insurance

Vacation and sick leave

Fourteen (14) paid holidays

401(k) retirement plan with employer match

Employer-paid life insurance

Voluntary supplemental insurance

Eligibility for Public Service Loan Forgiveness (PSLF)

Benefits become effective the first day of the month following 60 days of employment.

The job description provided is intended to convey essential information regarding the scope of the position. It is not meant to be an exhaustive list of all experiences, skills, efforts, duties, responsibilities, or working conditions associated with the role. Management reserves the right to add, modify, or exclude any essential or non-essential requirements at any time, with or without prior notice. It's important to note that nothing in this job description, nor by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type.