Heart and Vascular Coordinator | Cardio Downtown | Days | Full time

Heart And Vascular Coordinator

The Heart and Vascular Coordinator assist with various office and/or clinical projects for the Department. The primary role is to process incoming and outgoing referrals for the Jacksonville Heart & Vascular (CTS& vascular) clinics, additional administrative projects as assigned by the Medical Director, faculty, or manager using independent judgment and initiative. The employee will be a liaison between UFJHI Departments and UF Health.

Essential Functions

• Receive and distribute any patient testing, labs, scans and x-rays to medical provider.

• Use intermediate to advanced Microsoft Excel skills to create and format spreadsheets and workbooks. Establish Excel database for assigned grant project(s).

• Calls the patients at home to check on their status and to address any questions, worries or concerns. Answers, screens and directs incoming calls.

• Assist patients with directions and instructions as needed. Document outpatient records accurately and efficiently.

• Assist with special projects or events as directed by management.

• Communicates routinely with physicians, administrators and other employees/departments via telephone and e-mail as necessary.

• Support patients in navigating the clinic system and community resources.

• Verifies insurance coverage, obtains authorization, submits clinical information as required and communicates with patient, vendors, surgeon and hospital abreast of the surgical plan.

• Additional duties as assigned

Experience Requirements

2 years Clerical/customer service (prefer in Medical Facility) required

2 years Computer/Database experience i.e. Microsoft Office products-Word, Excel, Power Point, Access, and Outlook required.

Education Requirements

High School Diploma or GED - required

Associates Degree - preferred

UFJPI is an Equal Opportunity Employer and Drug Free Workplace