Strategic Client Relationship Manager (B2B SaaS)
Gusto
Gusto is hiring a Client Relationship Manager to own inbound Tier 2 work, lead proactive B2B outreach, and partner with cross‑functional teams to deliver seamless customer experiences. You’ll be the expert for SMB customers, driving retention and translating feedback into product improvements. In this role you’ll collaborate with Sales, Product, Engineering, and Operations, educate customers on the platform, and use data to address issues and improve outcomes. #J-18808-Ljbffr Gusto
Vacancy posted 4 days ago
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