Benefits Coordinator

The Benefits Coordinator is responsible for supporting the day-to-day administration of the company's employee benefits and leave programs while ensuring compliance with applicable federal, state, and local regulations. This role serves as a primary point of contact for employees, managers, and fishermen regarding benefit plans, leave administration, and retirement programs. Responsibilities include benefits enrollment, qualifying life events, HRIS data management, leave administration support, 401(k) administration, compliance auditing, payroll deduction coordination, and responding to employee inquiries. The Benefits Coordinator works closely with the Benefits Specialist and HR team to deliver accurate, timely, and customer-focused benefits administration while maintaining data integrity and supporting organizational compliance. Essential Functions/Qualifications The responsibilities of the position include the following: Maintains and oversees the daily tasks of benefit administration, qualifying events, monthly billing, and the 834-file transmission to our vendors. Responds to benefits inquiries from managers, employees, and fishermen on plan provisions, benefits enrollments, status changes and other general inquiries. Monitors and organizes the shared email inbox by answering questions and escalating requests as needed. Conducts reporting of new hires and supports employees during the benefit enrollment process. Tracks the benefit enrollment process of all newly eligible employees and fishermen by sending regular reminders, approving/waiving benefits, and calculating premium payroll adjustments as needed. Assists with the administration of all leave-of-absence requests: medical, personal, worker’s compensation, and FMLA. Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities. Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts. Manages the annual catch-up contribution enrollment. Assists with the open enrollment process. Assists with conducting routine audits in the HRIS system (UKG), including but not limited to employee coding, benefit eligibility, and deduction codes. Supports the Benefits Specialist with tracking Hours Bank for eligible employees and monitors extended coverage post-termination. Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Handles verifications of employment (VOE), medical support orders, garnishments, and other routine employee related documentation requests. Functional HRIS Proficiency: High competency in HRIS systems (preferably UKG) to manage data entry, reporting, and system auditing. Regulatory Knowledge: Working knowledge of FMLA and ADA implications regarding leaves of absence; strong understanding of general HR principles and compliance mandates. Audit & Data Integrity: Proven ability to manage complex data sets, identify discrepancies in deductions/coding, and maintain meticulous records. Financial Coordination: Ability to calculate premium payroll adjustments and support the administration of 401(k) plans Interpersonal Service-Oriented Mindset: Exceptional customer service skills, with a patient and professional approach to resolving employee and fisherman inquiries. Confidentiality & Ethics: Demonstrated ability to handle highly sensitive personal and medical information with the utmost discretion and ethical judgment. Effective Communication: Superior verbal and written communication skills, capable of explaining complex benefit details to diverse audiences. Collaborative Agility: Ability to balance independent tasks while collaborating effectively within the People team, maintaining professionalism during high-volume or seasonal peaks. Prioritization: Excellent organizational skills with the capacity to manage multiple competing priorities while meeting strict HR deadlines Education and Experience Bachelor’s degree in human resources, Business Administration, or a related field; or an equivalent combination of education and professional work experience. Preferred: SHRM-CP or PHR certification. Minimum of 1-3 years of experience in Human Resources, preferably within benefits administration and leave management. Demonstrated hands-on experience working with HRIS platforms (UKG/Paylocity experience highly preferred). Proven background in maintaining compliance with federal, state, and local labor regulations (FMLA, ADA, etc.). Experience in high-volume environments or the manufacturing/seafood industry is a plus. Work Environment and Schedule This is a full-time, hybrid position based out of the Silver Bay Seafoods headquarters in Seattle, WA. The typical schedule is Monday through Friday with the ability to work remotely 2-3 days per week. While primarily based in Seattle, this role supports our broader family of companies, and the Benefits Coordinator may be required to visit other locations as needed to meet business demands. Silver Bay Benefits and Perks Health Insurance: Employees, as well as their families, are eligible for health benefits that include medical, dental and vision benefits. Employees are also eligible for basic life insurance, long-term disability, as well as voluntary life insurance benefits for them and their families. Employee Assistance Program: Available for employees and their families. Retirement Plan: Employees are eligible for the Silver Bay Seafoods safe harbor retirement 401(k) plan. Paid Time Off (PTO) and Paid Holidays : Employees are eligible for Paid Time Off (PTO) plan benefits which start at 3 weeks a year, go up based on years of service, and receive 8 paid holidays each year. Other Compensation: Employees are eligible for an annual discretionary bonus. Recruitment Agencies: Silver Bay Seafoods does not accept unsolicited resumes from search firms or recruitment agencies. Silver Bay Seafoods is not responsible for any fees related to unsolicited resumes or candidate submissions, and no contract or obligation is implied by the submission of such information Silver Bay Seafoods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to View email address on click.appcast.io. #J-18808-Ljbffr