Customer Support Engineer
CBTS
CBTS is hiring a Customer Support Engineer for immediate on-site need to support facility service operations for the business. This role plays a critical part in keeping service requests organized, accurate, and running efficiently. The candidate will be expected to begin the position in July. Overview The Customer Support Associate provides operational and administrative support for facility service requests. This role manages the full work order lifecycle—intake, creation, tracking, and closure—while ensuring accurate documentation and timely service delivery Key Duties Work Order Management Process incoming service requests via inboxes and systems Create, update, and track work orders Maintain accurate notes and ensure timely closure Partner with Account Executives and internal teams on scheduling and completion Follow up on service updates and elevate issues when needed #J-18808-Ljbffr CBTS
Vacancy posted 2 days ago
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