ServiceNow Developer

Job Description

Greetings from Skysoft!!

Job Title: Senior ServiceNow Developer

Location: Washington, District of Columbia, United States (Hybrid, 3 Days Onsite)

Duration: Long Term

Experience: 10+ years Must

Visa: Only US Citizens & H1B'S for this role

Note: Apply only EST Time Zone consultants for this role

Job Description

Description

Client is looking for a Senior ServiceNow Developer. The ServiceNow Developer's primary responsibilities include providing the design and delivery of technical solutions and custom application development within the ServiceNow environment. Candidate must have a strong understanding of software engineering and ServiceNow's IT Service Management (ITSM) platform. This individual needs to have a solution-driven mindset to best work through the deliverables around the needs of the organization. Excellent communication and documentation skills are extremely important for this individual to be successful!

Primary Responsibilities:

● Developing, designing, configuring and release of new application modules, workflows and catalog requests.

● Designing and delivering technical solutions that are developed on the ServiceNow platform for all internal employees.

● Provide software configuration and customization including, but not limited to: Flow design, administration, report setup, data imports, integration, custom scripting and third party software integrations.

● Create integrations and process automation using API and data integration processes between ServiceNow and other services.

● Create and maintain Service Catalog Items and Knowledge Bases.

● Work with IT Service Management Team and other key client stakeholders within IT and the Business.

● Understand business requirements for ServiceNow - Architect integrations with ServiceNow using LDAP, Single Sign-on, Mid server, Web-services, Email and several in-house applications and technologies - Participate in sizing the application for future growth and scalability.

● Perform technical configurations, application maintenance and house-keeping activities.

● Design security of the application, and own data security function.

● Trouble-shoot technical issues related to ServiceNow application configuration and other technical issues.

● Find opportunities to improve the platform.

● Assist in maintaining CIs to ensure CMDB accuracy and completeness

Qualifications

Required Skills and Education:

● Bachelor’s and eight (8) years or more experience; Masters and six (6) years or more experience; or subsequent work experience.

● Ability to obtain and maintain a public trust requiring U.S. Citizenship and Green Card.

● 6+ years of ServiceNow development skills with 6+ years of experience in an enterprise-level environment.

● Experience supporting the customization, administration, and configuration of the ServiceNow tool.

● Experience with Enterprise Architecture (formerly APM).

● Experience with HTML, Angular, and JavaScript.

● Experience with Service Catalog and Service Portal within ServiceNow.

● Experience with CMDB and CSDM.

● Experience with WSD and Now Assist modules.

● Functional knowledge of ITSM processes.

● Working with creation and customization of the core applications such as Incident, Problem, Change, Service Portal, and Service Catalog Automation System/Process Automation (Orchestration).

● Prior experience integrating ServiceNow with other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems.

● Ability to plan resource requirements from high level specifications.

● Strong communications skills and the ability to explain complex concepts in plain language.