Orthodontic Office Manager

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Orthodontic Practice Manager

As a key person in carrying out our mission, the Practice Manager (PM) is responsible for overseeing the day-to-day operations of the practice's financial viability. The PM will provide leadership and guidance to achieve practice success. He/she will collaborate with the regional team to develop and execute a robust marketing plan and manage/motivate team members to be successful. The PM will perform various human resource functions such as timecard management, hiring, developing team members, and performance reviews.

Summary of Essential Job Functions:

• Foster a patient-centric culture that reflects the practice values, encourages good performance, and recognizes hard-working team members.
• Build and nurture a positive working relationship with the doctor (s) and staff.
• Implement operating policies to support overall practice objectives, production, and profitability.
• Plan and facilitate monthly team meetings to review practice goals, achievements, opportunities, and training.
• Lead daily morning huddles with the doctor and team to review the daily schedule and daily/weekly/monthly goals.
• Participate in the annual budget process and align the budget to achieve the practice growth plan.
• Assist in training all staff in the front office and back office on new protocol and policies.
• Audit daily charts and process the daily deposit for practice.
• Ensure the schedule is booked according to practice scheduling protocols.
• Plan yearly schedule under the direction of Dr. Chan.
• Oversee and follow up on all insurance claims pending, billing statements, and payment arrangements.
• Ensure co-pays and balances are collected from patients over the counter daily.
• Ensure that patient records are accurate and complete and that patient confidentiality is strictly maintained.
• Adherence to all laws and regulations regarding dental operations.
• Other duties as assigned by the doctor and/or regional staff as needed

Job Qualifications

• Orthodontic Front Office experience (1-2 years)
• Ability to multitask and lead by example
• Knowledge of dental practice management software
• Excellent interpersonal and teamwork skills
• Ability to handle highly sensitive confidential matters
• Experience in an orthodontic environment is required
• Bachelors degree is preferred

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Orthodontic Dental office: 2 years (Required)

Ability to Commute:

• Bothell, WA 98011 (Required)

Work Location: In person