Payroll Associate

Payroll AssociateAerotek Corporate has an immediate opening for a Payroll Associate at our corporate office in Hanover, MD. Hours: Full Time | Monday - Friday | 8:30AM - 5:30PM Compensation: $21.63 per hour + $1,000 Quarterly Bonus PotentialSummary of Responsibilities: Reporting to the Payroll Lead, the Payroll Associate will be responsible for professionally and efficiently coordinating the high volume of Payroll related requests from field partners for the external employee population. They will work closely with internal and external partners throughout multiple Operating Companies to provide outstanding service; including, but not limited to, answering questions, completing Correction Request, fulfilling cash pay card orders, as well as reviewing federal and state tax forms.Essential Functions:Serve as the first point of contact for field partners seeking payroll assistance by email or phoneResponds accurately and timely in adherence to the 1/24 rule to field partner email inquiries, resolves requests and defers to appropriate Payroll Specialist when necessaryCommunicate policies and procedures to field partners regarding Payroll related functionsCompile, distribute and complete Payroll related queries, reports, and auditsCoordinate the timely resolution of payroll discrepancy itemsMaintain multiple tracking logs in ExcelDaily sorting/scanning of mail and documents to Payroll SpecialistsSend emails and make outbound calls to 3rd parties for payroll related research (Bank of America, check cashing facilities)Direct contractor calls to aligned Collocation Center partnersVarious administrative duties related to PayrollEducation & Experience Requirements:Strong analytical skillsPayroll experience preferredStellar customer service skillsExcellent verbal and written communication skillsStrong organizational and time-management skillsExceptional active listening abilitiesComputer skills: PeopleSoft, Microsoft OfficeAbility to multitask, prioritize, and manage multiple communication channels at a given timePer Pay Transparency Acts: The range for this position is $45,000 - $56,000 + annual bonus potential of $4,000Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:Medical, dental & vision 401(k)/Roth Insurance (Basic/Supplemental Life & AD&D) Short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Transportation benefits Employee Assistance Program Tuition Assistance Time Off/Leave (PTO, Primary Caregiver/Parental Leave)Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.