PATIENT ACCOUNTS REP

Responsibilities The Psychiatric Institute of Washington (PIW) provides comprehensive behavioral healthcare for children, adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PIW is a 130‑bed, short‑term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, and specialized treatment programs for chemical dependency. Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and is within walking distance to local cafes and restaurants. The role : The Patient Account Representative plays a key role in efficiently coordinating the timely collection of patient out‑of‑pocket expenses to ensure smooth financial operations. Job Duties Greet patients at admission with empathy to clearly explain financial responsibilities and collect payments promptly. Verify patient insurance eligibility and benefit coverage with accuracy. Support patients in setting up manageable payment plans and accessing financial assistance programs. Coordinate and communicate outstanding patient balances post‑discharge to the billing vendor, ensuring appropriate follow‑up and collection efforts. Maintain thorough and precise documentation within patient account systems. Submit insurance claims, monitor their status, and proactively follow up to ensure timely reimbursement. Benefits Loan Forgiveness Program. Challenging and rewarding work environment. Competitive Compensation & Generous Paid Time Off. Excellent Medical, Dental, Vision and Prescription Drug Plans. 401(k) with company match and discounted stock plan. SoFi Student Loan Refinancing Program. Career development opportunities within UHS and its 300+ subsidiaries. More information is available on our Benefits Guest Website: uhsguest.com. Qualifications Minimum of two years of experience in hospital billing and collections. Proven experience collaborating with third‑party payors, patients, and families. Strong interpersonal skills requiring poise, professionalism, tact, and diplomacy in all interactions. Ability to exercise sound judgment, apply common sense, and effectively manage ambiguous situations. Exceptional analytical and problem‑solving abilities. Commitment to maintaining strict confidentiality when engaging with patients, families, visitors, referral sources, and other stakeholders. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience. #J-18808-Ljbffr Universal Health Services