Solutions Engineer

Job Description

Apply now: Solutions Engineer - WiFi, Remote. Start date is Early November for this permanent position.

Job Title: Solutions Engineer - WiFi
Location-Type: Remote (EST/CST time zones preferred; travel up to 25-50% to client sites primarily TX, FL, SC, Mid-Atlantic, and Northeast)
Start Date: Early November
Duration: Permanent
Compensation Range: $90,000 - $100,000
Benefits: Medical, Dental, and Vision; FSA/HSA; 401(k) with 5% match; Paid Time Off; 10 Paid Holidays; Paid Parental Leave; Company-paid life insurance; Company vehicle or mileage reimbursement, phone, and test equipment; Paid OEM training and certifications; Voluntary Insurances (Employee, Spouse/Partner, Child); STD/LTD; Critical Illness Insurance; Identity Theft Protection; Accident Insurance
Visa Sponsorship: Not eligible for visa sponsorship

Job Description:
The Solutions Engineer - WiFi is a hands-on deployment and support role responsible for designing, configuring, and troubleshooting large-scale in-building wireless and wired networks across MDU, hospitality, and enterprise environments for the client's managed services portfolio.

Job Summary
•Lead deployment, configuration, and integration of WLAN, LAN, IoT, and other managed service networks using enterprise OEM platforms (Aruba, Cisco, and Ruckus).
•Perform advanced troubleshooting across all OSI layers 1-7, including Layer 3 routing (BGP preferred), firewall administration, multi-service gateways, and AAA/RADIUS.
•Create, review, and standardize network deployment documentation including closeout docs, port maps, asset maps, subnet calculations, and BOMs/SOWs.
•Provide ongoing remote and onsite support for escalations and trouble tickets to meet client SLAs, including participation in 24x7 NOC operations.
•Collaborate with field, construction, and PMO teams throughout the full project lifecycle to validate fixes, test changes, and ensure deployment plan integrity.
•Conduct WiFi design and site surveys using Ekahau or iBwave, and review CAD and Visio documentation to inform design recommendations.
•Support 15-20% pre-sales engineering and solutions design activities in collaboration with the senior engineering and design teams (training provided).

Minimum Requirements:
•3-5 years of hands-on network deployment experience; minimum 3 years with a relevant Bachelor's degree or valid OEM/CWNP certifications, or 5 years without.
•Practical, real-world configuration and deployment experience with mid-size to large enterprise wired and wireless networks using Aruba, Cisco, or Ruckus.
•Hands-on experience with Ekahau or iBwave for WiFi design, survey, and validation.
•Deep proficiency in network documentation, including creating and reading closeout docs, port and asset maps, and subnet calculations, with strong Excel and Word skills.
•Advanced troubleshooting knowledge across all OSI layers 1-7, including routing protocols (BGP preferred), firewalls, multi-service gateways, and AAA/RADIUS.
•Ability to travel 25-50% as needed, with travel patterns varying in frequency and duration.

Preferred Qualifications:
•Experience working at an MSP serving MDU or hospitality verticals (apartments, hotels, student housing).
•Familiarity with RGNets, Nomadix, or ANTlabs gateway platforms.
•Ability to read CAD files and Visio diagrams.
•Industry certifications such as CCNA, CCNP, CWNP, or vendor-specific certs from Aruba, Ruckus, Cisco, Juniper, or Fortinet.
•Familiarity with Intangi Iris.