Business Systems Analyst IV

Are you ready to join a growing team?

CTG is seeking to fill a Business Systems Analyst IV opening for our client.

Location: Buffalo, NY
Duration: 12 months

Primary Responsibilities:

• Lead moderately complex to complex technology projects from requirements through implementation and post-production support.
• Gather, analyze, and document business and functional requirements; develop functional specifications.
• Serve as a functional lead and liaison between business stakeholders, IT teams, vendors, and project teams.
• Develop and execute test plans, test cases, and User Acceptance Testing (UAT).
• Coordinate project estimates, timelines, milestones, scope, and deliverables.
• Perform data analysis and data mapping for system integrations, conversions, acquisitions, and business initiatives.
• Identify, track, and resolve testing and implementation issues.
• Support regulatory, audit, compliance, and enterprise technology initiatives.
• Provide application and systems expertise and advise on impacts of system changes.
• Mentor less experienced analysts and support project methodology and application training.
• Coordinate post-implementation activities, issue resolution, and project reviews.

Scope of Responsibilities:

• Manage multiple moderately complex to complex projects and priorities.
• Collaborate across business units, IT organizations, and vendors.
• Ensure requirements, testing, documentation, and deliverables meet business and technology standards.
• Identify risks and recommend effective business and technology solutions.

Supervisory/Managerial Responsibilities:

• May serve as a functional or test lead on complex projects.
• Mentor and provide guidance to less experienced staff.
• No direct supervisory responsibility.

Education and Experience Required:

• Minimum 5 years of higher education and/or operational/business analytics experience.
• Business analysis and requirements gathering experience.
• Experience with large-scale project environments.
• Experience working across IT organizations and business units.
• Experience with UAT, system testing, application support, and issue resolution.
• Experience with audit findings, regulatory requirements, or compliance initiatives.
• Strong analytical, problem-solving, organizational, and communication skills.
• Ability to manage multiple projects and deadlines.

Education and Experience Preferred:

• Bachelor's degree.
• Experience as a subject matter expert supporting business applications.
• Experience with system integrations, data mapping, conversions, or acquisitions.
• Knowledge of application frameworks and integrated systems.
• Experience with project management and Microsoft Office applications.
• Ability to present to all levels of management.
• Strong attention to detail, proactive approach, and ability to work independently and collaboratively.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $29.90 - $49.84/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.


About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.


Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.