Global Technical Services Training and Education Specialist

$83.1k - $133k

Becton Dickinson & Co

Waters Corporation seeks a Global Technical Services Training and Education Specialist to develop and deliver technical training programs for molecular diagnostics and clinical diagnostics products. The role involves training customers and associates, coaching regional trainers, managing certifications, and supporting new product launches from the Sparks, MD location.

Responsibilities

Coordinate and deliver certified technical training for customers and internal associates per quality standards
Conduct Train-the-Trainer classes and certify regional trainers on consistent delivery standards
Participate in new product development projects and own assigned training deliverables
Review technical manuals and content for accuracy and training readiness
Monitor learner feedback, identify performance gaps, and recommend training improvements

Requirements

Experience designing and delivering technical training to diverse audiences
Knowledge of regulated laboratory and medical device environments
Strong instructional design and adult learning principles expertise
Ability to learn complex technical products and concepts quickly
Project coordination and training documentation management skills
Proficiency in training delivery platforms and technology tools

Apply

Vacancy posted 5 days ago

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