Senior Manager, Product Management Dental Medicare

Role Description

Contributes to the dental Medicare product portfolio, conducting market analysis and driving new product development. Provides expertise and thought leadership, contributing to strategic planning, market research, and cross-functional collaboration. Drives innovation, evaluates performance, and ensures regulatory compliance, playing a pivotal role in guiding the organization's growth and success. Ensures accurate administration and management of all dental plans.

This position is remote anywhere within the United States, East or Central time zones preferred.

What you will do:

• Defines requirements and multi-year roadmaps across multiple products/offerings, incorporating customer and stakeholder feedback into portfolio strategy.
• Leads an annual competitive analysis to benchmark competitor plan designs in targeted markets against our offerings using a variety of internal and external sources.
• Creates annual competitive insights slide deck and presents findings to senior leadership, market leaders, Actuarial, Network, the product team, and other stakeholders as needed.
• Analyzes and monitors legislative, industry and competitive developments throughout the year by reviewing relevant research and publications; summarizes key developments for internal partners.
• In partnership with the manager and the Medicare Strategy team, translates competitive and market insights into product portfolio recommendations for the upcoming plan year.
• Collaborates with Actuarial to share plan options and assumptions, obtain pricing estimates and impact analyses, and incorporate results into final portfolio recommendations.
• Develops clear recommendation materials (including slides) and presents proposals to Medicare leadership and cross-functional forums (e.g., product concept, operational feasibility, Stars, and member experience) as needed.
• Performs data analysis using claims, membership, and other operational datasets to identify trends, quantify opportunities/risks, and inform product decisions.
• Defines reporting requirements, key metrics/KPIs, and recurring dashboards to monitor product performance, competitive position, and membership outcomes.
• Synthesizes large and complex datasets into clear insights, implications, and recommendations for senior leaders and cross-functional stakeholders.
• Partners with the Group team to understand market needs and incorporate requirements into new and enhanced product designs.
• Supports the Bid Cycle to finalize approved product/plan offerings and collaborates with cross-functional partners to implement new and updated products.
• Serves as a subject matter expert within product management and development, applying deep functional knowledge to execute complex departmental work and to provide support to other areas.
• Prepares and delivers presentations and written updates to markets and enterprise partners as needed.
• Provides guidance to develop policies and procedures to ensure effective implementation and administration of all plans.
• Monitors plan administration to ensure compliance with internal standards and applicable requirements.
• Identifies opportunities for continuous improvement, operational efficiencies, and cost savings.
• Will have crossover with vision Medicare product.

Qualifications

• 7+ years’ work experience in product, strategy, or related field.
• Healthcare industry, preferably managed care.
• Strong executive-level presentation skills.
• Strong data analysis skills.
• Detail oriented.
• Adept at problem solving and decision-making skills.
• Adept at collaboration and teamwork.
• Adept at execution and delivery (planning, delivering, and supporting) skills.
• Adept at business intelligence.

Preferred Qualifications

• Dental product knowledge.
• Medicare knowledge.

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is: $67,900.00 - $199,144.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.

Company Description

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.