Senior Manager, Product Management

Role Description

ZoomInfo is seeking a highly strategic and operationally excellent Senior Manager, Product Management to lead the Core Salesforce Technology portfolio. This is a pivotal leadership role at the intersection of technology, operations, and customer success — responsible for shaping and executing a technology roadmap that directly enables ZoomInfo's ambitious growth objectives. This leader will own three interconnected pillars of Salesforce-based capabilities:

• The Salesforce Platform (foundational architecture and governance)
• The Lead to Opportunity value stream (driving sales pipeline and rep productivity)
• The Adopt to Consume value stream (powering customer onboarding, success, and experience motions)

The role carries both managerial accountability for a lean team of Product Managers and Business Analysts, and deep functional responsibility for stakeholder alignment, backlog governance, and roadmap delivery in a scaled Agile (SAFe) operating model.

Qualifications

• 8+ years of product management experience, with at least 3 years in a B2B SaaS or revenue technology environment.
• 3+ years of direct people management experience leading product and/or business analysis teams.
• Demonstrated expertise in Salesforce — including Sales Cloud and Service Cloud — as a product owner or product manager; Salesforce certifications (Administrator, Sales Cloud Consultant, or equivalent) strongly preferred.
• Hands-on experience working within a SAFe Agile framework at the program or portfolio level; SAFe certifications (SAFe PM/PO, POPM, or RTE) are a strong plus.
• Proven track record of building and executing multi-year product roadmaps for enterprise platforms that delivered measurable business outcomes.
• Exceptional stakeholder management skills with demonstrated success influencing senior leaders and navigating matrixed organizations.
• Strong command of go-to-market operations concepts including lead management, pipeline development, and customer lifecycle management.
• Excellent written and verbal communication skills; able to distill complex technical and business topics for diverse audiences.

Requirements

• Operate as the Product Management leader within a SAFe Agile framework, fulfilling the strategic Product Manager role across one or more Agile Release Trains (ARTs).
• Drive Program Increment (PI) Planning, ensuring team-level objectives ladder up to portfolio-level epics and business outcomes.
• Maintain and prioritize the Program Backlog, including definition and decomposition of Epics and Features into actionable stories in partnership with Solution Architects and Scrum Masters.
• Author and validate Feature acceptance criteria, ensuring that delivery is aligned to business value hypotheses and measurable KPIs.
• Lead pre-PI and post-PI ceremonies, including System Demos, Inspect & Adapt workshops, and stakeholder readouts.
• Apply Lean-Agile principles, including WSJF (Weighted Shortest Job First) for continuous prioritization and flow-based delivery metrics to optimize throughput.
• Champion the ART's Definition of Done and ensure quality gates are embedded into delivery processes.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Flexible work hours and remote work options.
• Professional development opportunities.
• Generous vacation and leave policies.