Channel Account Manager

Channel Account ManagerAt Arctic Wolf, we're on a mission to end cyber risk. We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity. More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference. We're constantly looking for talented people to join the Pack and help us take our performance to the next level.The Channel Account Manager (CAM) is responsible for accelerating Arctic Wolf's growth through top strategic Managed Service Provider (MSP) partner engagement within an assigned partners. This role strengthens the company's position as a global leader in Security Operations by enabling, developing, and expanding high-performing partner relationships. The CAM will serve as a key driver of revenue, owning partner performance, quarterly business reviews, pipeline development, and new business generation. Success in this role requires a strong ability to influence partners, execute joint go-to-market strategies, and align cross-functional resources within Arctic Wolf and these partners to deliver results. Remote: Need to travel up to 50% in district either Seattle, Salt Lake City or Northern CaliforniaKey Responsibilities:Build and maintain strong, strategic relationships with key stakeholders across assigned managed service provider (MSP) partnersDevelop and execute partner enablement plans, including training, certification, and ongoing education to drive partner effectiveness and growthLead joint business planning with partners, establishing clear revenue targets, success metrics, and performance milestonesCollaborate cross-functionally with sales, marketing, support, and leadership teams to support partner success and exceed expectationsInfluence pipeline development and maintaining up-to-date opportunity tracking in SalesforceConsistently meet or exceed revenue, pipeline, and partner-driven sales goalsDrive adoption of Arctic Wolf's solutions and new technologies across the partner ecosystemOnboard and develop new high-potential partners to expand market coverageProactively manage channel dynamics and resolve conflict through clear communication and adherence to Arctic Wolf's partner program guidelinesKey Skills & Competencies:Strong communication and relationship management skills across technical and executive audiencesHighly organized with exceptional attention to detail and executionEffective presenter with the ability to influence and enable partner stakeholdersProven ability to manage competing priorities in a fast-paced, high-growth environmentSkilled in conflict resolution and navigating complex partner ecosystemsResults-driven with a strong sense of ownership and accountabilityMinimum Qualifications:3+ years of channel sales, partner management, or territory management experience in cybersecurity, networking, or SaaSStrong understanding of MSP go-to-market models and partner ecosystemsExperience developing and executing joint business and marketing plans with partnersFamiliarity with distribution-led channel modelsProven track record in pipeline generation, forecasting, and closing partner-driven opportunitiesAbility to thrive in a dynamic, fast-paced environmentWillingness to travel regularly within the assigned territoryBenefits:All wolves receive compelling compensation and benefits packages, including:Equity for all employeesFlexible time off and paid volunteer days401(k) contribution and matchingTraining and career development programsComprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added servicesRobust Employee Assistance Program (EAP) with mental health servicesFertility support and paid parental leaveSecurity Requirements:At Arctic Wolf, protecting our people, customers, and data is fundamental to how we operate. All employees are expected to uphold our commitment to security, privacy, and compliance by following internal information security policies, standards, and controls designed to safeguard the confidentiality, integrity, and availability of business, customer, employee, and other confidential information and to support compliance with applicable legal and regulatory requirements. Depending on the role and where permitted by applicable law, employment may be subject to background verification and additional regulatory, security, or compliance requirements, including obligations related to data protection and export control laws, and authorization requirements where applicable.Base Salary: The base salary range for this job family is 67,700 to 166,500 USD annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.