Account Coordinator

Blue Chip Athletic Job OpportunityBorn and bred in Kansas City, MO, Blue Chip Athletic is a full-service provider of custom apparel, athletic uniforms, gear, merchandise and promotional products. We have steadily grown over the years by providing our customers the best service, the best experience and the best products. Since 2001, we have been serving our customers nationwide and can customize just about any product to meet the needs of our clients.Job Summary:This is an entry-level position. We are looking for a talented, creative, competitive, customer-service oriented individual who can thrive in a fast-paced, quick-turn environment. The successful candidate will play a fundamental role in achieving sales goals and providing an excellent customer experience. They will act as the first line of contact with both new and existing customers. The position requires the candidate to be extremely detail-oriented, hard-working and dedicated. They must be able to multitask, have excellent communication and organization skills, and be comfortable dealing directly with customers, coworkers and vendors.Duties and Responsibilities:Identify customer needs and accurately take custom orders to achieve satisfactionAccurately enter detailed information and orders into our order management systemsCreate and submit complete, effective and thorough art requests for custom ordersManage the entire cycle of the order process to ensure deadlines are metKeep a clear and detailed record of all transactionsProcess and apply paymentsDiligently follow up on and perform account receivablesCreate up-sell opportunitiesCall and email existing and potential customers to increase salesBuild relationships through excellent customer communication and a sense of urgencyEducation and Experience:Bachelor's or associate's degree in a related field, preferredExperience in custom apparel and promotional products a plusBenefits:Benefits include the following:Health, dental and vision insurance plans401k plan with company match (immediate vesting!)Paid Time OffApparel and products at wholesale costCasual Dress CodePaid company holidaysAnd job growth potential!This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the associate. Other duties will be assigned as needed.Requirements:Excellent verbal and written communication skillsWork effectively without close supervisionTake accountability and ownership of all customer projects and orders, from beginning to endOrganized, reliable, competitive and motivatedDetail-oriented and able to solve problemsEfficient at multitasking