Operations Manager

Job Description

Job Description

At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one.

For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska.

Together We Grow – One Mission, One Team – With a Commitment to Serve

Subsidiary: T&H Services

Job Title: Operations Manager

Work Location: North Charleston, SC

Labor Category: Exempt

Clearance Level: Top Secret

Travel Requirement: N/A

About the Role

The Operations Manager will oversee scheduled and unscheduled maintenance activities for the Department of State-Charleston Regional Center.

What You'll Be Doing

• Supervision of a diversified workforce responsible for operations, maintenance, and repair of commercial building infrastructure systems
• Submit signed monthly progress reports to the Government.
• Oversee and manage corrective maintenance actions and funding, preventative maintenance, and unscheduled work orders.
• Provide weekly written and verbal updates on O&M work status.
• Submit a signed monthly progress report documenting workload for the reporting month to include, at a minimum, corrective maintenance funding status, summaries of preventive maintenance and unscheduled work received and completed (work orders/Service Orders), Contractor quality control statistics, a summary of safety incidents and safety training, an equipment downtime summary, customer satisfaction statistics and any other Contractor comments regarding operational improvements/betterments, work delays, or other issues affecting Contractor performance.
• On site during normal business hours and reachable 24/7/365 for emergencies.
• May include maintenance and repair of equipment and buildings requiring practical skill and knowledge (but not proficiency) in such trades as painting, carpentry, plumbing, masonry, and electrical work.
• Consistently produces quality products and service.
• Completes all training within required timeline.
• Performs all work in a safe and secure manner.
• Adhere to company policies, procedures, and safety regulations.
• Performs other duties as assigned.

What We're Looking For

• Demonstrated knowledge and experience in the field of Facilities Management.
• Two (2) years' experience in business occupancy facilities operations and maintenance.
• Minimum Five (5) years servicing and/or renovating commercial buildings.
• Prior experience in the supervision of a diversified workforce responsible for operations, maintenance, and repair of commercial building infrastructure systems.
• Familiar with the various codes and standards covered by the PWS, NFPA, Environmental Protection Agency (EPA), and OSHA codes and standards.
• Ability to speak, read, and write English.
• Must be able to work independently and interact well with others in a team setting.
• Must be capable of working under tight time constraints in a high-volume environment with multiple priorities.
• Highly motivated, flexible organized and must be detail oriented.
• Strong customer service and interpersonal skills.
• Must have practical knowledge of worksite safety, occupational hazards and standard safety practices.
• Must possess and maintain a valid state driver's license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position.
• Must be able to obtain and maintain a security clearance.

Physical Demands & Work Environment

• Must be able to work on-call, alternate, and extended shift schedules when necessary to meet the mission requirements, including weekends and holidays.

• Work may be performed indoors or outdoors in varying weather conditions. Must be able to work in confined spaces, at heights, and around various hazards with appropriate PPE.

Why Us?

At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services—we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people.

We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow.

Join us and be part of a team where your work matters.

Benefits

We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include:

• Medical, Dental, and Vision coverage
• TRICARE Supplemental
• Critical Illness insurance
• Company-Paid Life and Short-Term Disability insurance
• Optional Long-Term Disability
• Paid Leave
• 401(k) Retirement Plan
• Identity Theft Protection
• Employee Discounts
• Wellness Seminars

For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement.

Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws.

Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law.

Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.