VP, Ticketing & Sales - LOVB Miami

LOVB MIAMI VOLLEYBALL

Vice President, Ticketing and Sales Build the revenue engine and the season ticket base that will exceed single day sales in Season 1, and acquire a strong base of season ticket holders to kick off Season 2. | Department | Ticketing and Sales

Reports to | President, LOVB Miami

Direct reports | Account Executives, Ticket Sales; Manager, Membership Services; Ticket Operations (team to be built)

Key partners | VP, Fan Experience; Business Operations Manager; venue box office and ticketing platform; LOVB league ticketing and business operations

Location | Miami, FL — in‑market, on‑site at all home matches | About LOVB and LOVB Miami LOVB Miami Volleyball is League One Volleyball’s professional team in Miami, playing its inaugural LOVB Pro season in 2027. Built from the grassroots up through a network of junior volleyball clubs, LOVB Miami is part of the only professional league in the United States with a fully integrated youth‑to‑pro ecosystem. The club is shaping a new vision for professional sports in one of the world’s most dynamic markets, built on elite competition, community, and the advancement of women’s volleyball. LOVB Miami is backed by a best‑in‑class ownership group of experienced operators and passionate volleyball supporters. We are building the first and greatest women’s sports franchise in Miami, with deep resources, a network second to none, and unmatched ambition to be the best. Our ownership group is committed to a franchise that reflects the culture, energy and diversity of Miami: a cultural anchor of the community and an international beacon for women’s sport with deep connectivity to Latin America. This is a founding role. You will help build a professional sports club from a blank page in one of the most competitive and most international sports markets in the country. The Role The Vice President, Ticketing and Sales owns LOVB Miami’s ticket revenue: strategy, pricing, systems/platforms, team and results. You will build the function from nothing, including hiring the sellers, choosing and configuring the systems and platforms, setting the pricing architecture, converting the existing deposit base, and putting people in seats for the club’s first professional match. The inaugural season is the single most important selling window this club will ever have. Deposits are already being collected. Turning that early interest into a durable season membership base, and then renewing it, is the core of the job. This is a selling leadership role, not an administrative one. You will carry a book of business yourself in year one. What You’ll Own Revenue strategy and planning Own the annual ticket revenue plan, forecast and budget across season memberships, groups, premium and single‑match sales, including comp distribution.. Set pricing architecture, seat manifest strategy, package construction and inventory allocation with the venue. Establish dynamic and variable pricing approach appropriate to a first‑year club, with the discipline not to discount away the base. Report revenue performance and pipeline health to club leadership and the league on a defined cadence. Single Day Tickets, Season memberships and retention Convert the existing deposit and priority list into single day buyers and season members, with a clear priority, seat selection and onboarding process. Build the seasonal membership product itself: benefits, tiers, payment plans, seat selection experience and member communications. Own retention and renewal strategy from day one, not from the end of the season. Design a member services model that treats first‑year members as founders of the club. Group sales and community networks Build a group sales program targeting volleyball’s natural constituencies: youth clubs, high school and collegiate programs, camps, tournaments and coaching networks. Develop group products with real experiential value: team nights, on‑court moments, clinics, recognitions, all in partnership with Fan Experience. Establish relationships with Club 305 Volleyball, Game Point Volleyball, and the wider South Florida club and school ecosystem. Build corporate, association, school district, faith and community group channels. Premium and hospitality Develop premium inventory strategy, pricing and service model appropriate to the venue. Sell and service premium accounts, suites and hospitality where inventory exists. Coordinate with Fan Experience on premium space design and matchday delivery. Ticket operations and systems Select, implement and administer the ticketing platform and CRM in coordination with the league and venue, including manifests, holds, kills, comps, access control and reporting. Establish secondary market strategy, transfer and resale policies. Own box office operations on match days, including staffing, will‑call, guest resolution and settlement. Maintain data integrity between ticketing, CRM and the club’s reporting. Team leadership Recruit, train, coach and retain the sales team, and build the sales culture from the first hire. Set activity standards, pipeline management discipline and a coaching rhythm that develops young sellers. Carry a personal book of business in the inaugural season and lead by example on the phone and in the market. Manage departmental budget, commission and incentive structures. Cross‑functional partnership Partner with Fan Experience so that marketing spend, campaign timing and lifecycle communications serve the sales calendar. Marketing will handle digital strategy, but you will work in close collaboration. Work with Business Operations on revenue recognition, reporting, contracts and settlement. Coordinate closely with the league on shared systems, standards and cross‑club best practice. First‑Season Priorities Year one determines the club’s revenue base for years afterward. Priorities include: A motivated sales team in place ahead of the on‑sale window. Ticketing platform and CRM selected, configured, tested and integrated. Pricing, manifest and membership product finalized with the venue. Deposit base converted at or above [X]% into season memberships. Season membership base of [X] accounts and group sales pipeline of [X] before the inaugural match. A renewal process designed and communicated before the first season ends. What You Bring Required 8–12 years in ticket sales at a sports property, with at least 4 years leading and developing a sales team. Demonstrated ownership of a ticket revenue number, with results you can speak to specifically. Experience across season, group and premium sales. Hands‑on proficiency with ticketing platforms and CRM systems, including reporting and data hygiene. Track record of recruiting, training and retaining entry‑level and mid‑level sellers. Willingness to sell personally alongside the team. Availability to work evenings, weekends and holidays throughout the competition season. Preferred Experience launching a club, a venue or a market from a standing start. Background in women’s sports, an emerging league, or a smaller property where the brand did not sell itself. Professional working proficiency in Spanish and/or Brazilian Portuguese. Knowledge of volleyball and the youth club and tournament ecosystem. Established South Florida corporate, school and community relationships. Experience negotiating or managing a venue and box office relationship. How Success Is Measured Total ticket revenue against plan. Season membership accounts sold and renewal rate. Group sales revenue and number of activated group partners. Paid attendance and sell‑through per match. Sales team productivity, ramp time and retention. Accuracy of forecasting and pipeline reporting. Working Conditions Based in Miami with regular presence at the club’s home venue [venue to be confirmed]. Evening, weekend and holiday work required during the competition season. Significant in‑market activity, including client meetings, club visits and community events. Benefits Benefits include medical, dental and vision coverage; 401(k) with company match; paid time off; paid parental leave; team merchandise and ticket allocation. This is a full‑time position based in Miami, Florida. Availability for all home match days, including evenings and weekends throughout the LOVB Pro season, is required. #J-18808-Ljbffr LOVB Miami