On-Site Services Specialist

Ricoh Business Center Part-Time Position

Pay rate: $16.59- $17.25/hr Hours: This is a part-time position with full availability, with scheduling based on business needs. The requisition reflects a schedule window of 8:00 AM to 5:00 PM, with a 1-hour lunch, and no overtime required. The position is expected to average approximately 24 to 29 hours per week, depending on coverage needs and site volume. Location: Orlando, FL Temp to hire Summary:

Support the daily operations of the Ricoh Business Center at Rosen. Day-to-day responsibilities include handling print, copy, and scan requests, performing basic binding and finishing, assisting with shipping and receiving, sorting and distributing mail and packages, maintaining supplies and logs, checking that convenience copiers are functioning properly, and responding to customer questions regarding job status and service requests. They may also assist with deliveries of completed jobs to designated locations on site and help keep the business center clean, stocked, and organized. Dress Code: Business casual or professional attire appropriate for a customer-facing hospitality environment. Closed-toe shoes are preferred. COVID Vaccine Requirements: None The worksite address is Rosen Hotels and Resorts, 9840 International Drive, Orlando, FL 32819. Parking is provided on site.

Skills/ Experience:

The manager is looking for candidates with the following skills: customer service experience, print/copy or office services background, computer proficiency, ability to work with business center equipment, organization, communication skills, and overall fit for a guest-facing business center environment. The ideal candidate will be customer-service focused, organized, dependable, and comfortable working in a fast-paced, guest-facing environment. Basic computer skills, including MS Office and email, are important. Related copy, print, or office services experience is preferred, along with technical aptitude for printers, scanners, postage equipment, and other office machines. Strong communication skills and the ability to manage multiple tasks throughout the day would be important for success in this role. This role does require extended standing and walking, along with bending, reaching, stretching, and lifting or moving items up to approximately 50 to 55 lbs. There may also be some pushing or pulling of equipment on wheels, and walking between buildings may be necessary. Equipment used may include high-volume copy machines, scanners, postage equipment, fax machines, paper cutters, hole drillers, bindery equipment, shrink-wrap machines, electric staplers, scales, and general PC systems. Driving: Yes (Driving between sites is required for approximately 10% of the job)

Qualifications:

Requires high school diploma, GED, or equivalent work experience. Some related copy job experience is preferred. Requires a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy. Demonstrated competency in basic computer skills including proficiency in MS Office Suite. Technical aptitude with printers, copy and postage machines and other office equipment Good customer service skills Good organization skills

Working Conditions, Mental and Physical Demands - Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction prepare, provide and convey diversified information. Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, in order to move for repairs. Walking between buildings may be necessary. Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.