Regional Benefits Admin Analyst - LATAM

Regional Benefits Administration Analyst

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a motivated Regional Benefits Administration Analyst to join our International Benefits team. In this role, you will be responsible for executing the implementation, ongoing administration, and operational governance of benefit plans across your designated region. You will join a collaborative and execution-focused international rewards team dedicated to balancing global corporate consistency with vital local relevance to optimize the "Mountaineer" experience.

What You'll Do In this role, you will:

• Benefits Administration & Operations: Execute end-to-end plan lifecycle management, perform routine quality assurance on data files, manage eligibility tracking, and resolve complex employee benefit queries.
• Vendor Management & Billing Administration: Monitor vendor Key Performance Indicators and Service Level Agreements while handling routine benefits billing, purchase order setup, invoice reviews, and vendor payment processing.
• Compliance, Governance & Audit: Track regional regulatory requirements to maintain compliance obligations for all benefit and paid time off programs while maintaining audit-ready documentation.
• Communications & Stakeholder Engagement: Draft clear benefit communications, partner with the Benefits Center of Excellence and local Human Resources teams, and aggregate utilization data to populate executive dashboards.

What You'll Bring The ideal candidate will have:

• 35+ years of experience in progressive LATAM benefits administration within the designated region.
• Strong knowledge of aggregating and analyzing complex data sets, census files, and plan documents, with highly preferred practical knowledge of Workday and ServiceNow.
• Strong problem-solving and influencing skills within a matrixed global environment.
• Organizational agility to manage competing priorities with a continuous-improvement mindset focused on process automation.
• Professional fluency in verbal and written English, with proficiency in Spanish. Portuguese being highly advantageous.(Please submit your CV in English).

What We Offer

• Location: Full-Time Remote (based in Colombia or Mexico)
• Competitive compensation aligned with the experience.
• Opportunities for continuous learning and professional growth.