Payment Operations Specialist

Role Description

• Support the launch of new payment service providers and payment methods;
• Work with online payments, payment flows, and transaction lifecycles;
• Analyze payment performance, routing, and key operational metrics;
• Optimize processes that impact transaction success and customer experience;
• Collaborate with international partners, PSPs, and internal teams;
• Maintain the stability of payment operations in a dynamic environment;
• Take ownership of operational improvements and payment experience quality.

Qualifications

• 2+ years of experience in Payments Operations, Billing, Payment Support, or a similar role within online payments;
• Solid understanding of online payment systems, PSPs, technical integrations, payment flows, and transaction lifecycles;
• Confidence working with financial and transactional data;
• Advanced proficiency in Microsoft Excel and Tableau;
• Experience communicating with international partners and payment service providers, both verbally and in writing;
• Upper-Intermediate or higher level of English;
• Experience in iGaming will be an advantage.

Requirements

• Strong attention to detail and a high level of accuracy;
• Ability to manage multiple priorities and execute tasks efficiently;
• Excellent communication and collaboration skills;
• A proactive, team-oriented mindset and willingness to support others;
• Confidence to take ownership, make informed decisions, and drive improvements.

Benefits

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.