Medical Assistant

Job Description

Job Description

Location: Primary Venice location (flexibility to cover other locations as needed)

Compensation: $20.00–$24.00/hour, depending on experience

About The Things We Do

The Things We Do is a modern skincare brand and medical spa dedicated to restoring and enhancing facial balance and harmony through natural, intention-based beauty guidance. Founded in 2018, our mission is to deliver medical-grade results while simplifying skincare routines with impactful, fuss-free solutions.

Our services include Botox, dermal fillers, biostimulators such as PRFM and Sculptra, threads, microneedling, facials, laser treatments, and more. We also offer a curated line of rejuvenating, medical-grade skincare products formulated with safe, high-quality ingredients for all skin types and tones.

With a devoted client base and a strong social media presence, The Things We Do blends professional aesthetic medicine with a holistic, East-meets-West approach. We have been featured in leading media outlets and are known for delivering elevated, thoughtful, and results-driven patient experiences.

About the Position

As a Medical Assistant, you play a critical role in supporting providers and ensuring a seamless, safe, and exceptional patient experience. This role combines clinical support, patient care, and operational excellence in a fast-paced medical spa environment.

You will assist with patient flow, prepare treatment rooms, support providers during aesthetic procedures, and help maintain compliance with clinical protocols. Medical Assistants are key contributors to the calm, polished, and professional experience our patients expect.

Key Responsibilities

• Prepare treatment rooms, supplies, and equipment for aesthetic procedures
• Assist providers (MD, PA, NP, RN) during medical aesthetic treatments as directed and within scope
• Escort patients, take vitals when applicable, and ensure patient comfort throughout visits
• Review pre- and post-treatment instructions with patients and answer basic procedural questions
• Maintain strict adherence to infection control, sterilization, and safety protocols
• Document accurately in the electronic medical record (EMR) as required
• Support patient flow to ensure appointments run smoothly and on time
• Assist with inventory management, stocking rooms, and tracking medical supplies
• Maintain cleanliness, organization, and visual standards of clinical spaces
• Communicate effectively with Patient Coordinators and providers to ensure continuity of care
• Uphold HIPAA compliance and protect patient privacy at all times

Perks & Team Experience

• Work alongside highly skilled aesthetic providers in a supportive, collaborative environment
• Generous employee discounts on products and services
• Complimentary birthday treatment
• Opportunity to grow within a respected, innovative medical aesthetics brand
• Be part of a team that values intention, integrity, and cutting-edge beauty care

Qualifications

• Medical Assistant certification or equivalent clinical experience required
• Prior experience in a medical spa, dermatology, plastic surgery, or aesthetic setting preferred
• Strong attention to detail with a commitment to patient safety and quality care
• Calm, professional demeanor with excellent bedside manner
• Ability to multitask in a fast-paced, detail-oriented environment
• Comfortable working closely with providers and within clinical protocols
• Technically proficient with EMRs, scheduling systems, and basic computer applications
• Team-oriented, dependable, and proactive with a positive attitude

The Things We Do is a beauty concept bar where aesthetic providers help patients achieve their beauty goals. With an East meets West medical approach, our team focuses on natural intention guidance to enhance an individual’s personal beauty.

Company Description

The Things We Do is a beauty concept bar where aesthetic providers help patients achieve their beauty goals. With an East meets West medical approach, our team focuses on natural intention guidance to enhance an individual’s personal beauty.