Secretary 1

Secretary 1 - Student Affairs Front Office Secretary 1 - Student Affairs Front Office (7:30-4:00PM) Summary: The Secretary 1 is responsible for general correspondence, answering phones, filing, typing, greeting parents and students, and performing other clerical duties as needed. DISTRICT EXPECTATIONS: All district employees must: Demonstrate regular and predictable attendance. Support the district's vision, mission, goals, and Strategic Plan. Engage in civility, respect, and professionalism. Maintain the professional knowledge and skills necessary to perform the essential duties and responsibilities of their positions. Responsibilities: Prepares routine correspondence, memoranda, reports, records, orders, and other office documents from rough drafts, transcribing machines, notes, and specific oral instructions into finished copy. Sorts and files materials, numerically, alphabetically, or by predetermined categories; withdraws material from files upon request and maintains appropriate records of material removed. Operates various general office machines, such as adding machines, calculators, copy machines, collators, decollators, call directories, or other telephone-related devices. Performs basic operations on computers. Prepares reports involving clerical or tabular information, including performing simple calculations. Performs public contact duties. Provides general supervision of the school clinic. Monitors student behavior in the clerk's work area as well as in the hallways as directed. Monitors the sign-in and sign-out process if so directed. Serves as back-up for various office personnel. Orders, receives, and distributes supplies. Registers students for enrollment as directed. Provides assistance to parents, students, staff, and visitors who enter office. Prepares student expulsion packets. Performs basic computer skills such as keyboarding, spreadsheets, and presentation software. Performs any other duties as assigned. Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the district. Other information: Dependability: Responds to requests for service and assistance. Follows instructions and responds to management direction. Takes responsibility for own actions. Meets attendance and punctuality guidelines. Cooperation: Establishes and maintains effective relations. Exhibits tact and consideration. Displays positive outlook and pleasant manner. Offers assistance and support to co-workers. Works cooperatively in group situations. Works actively to resolve conflicts. Customer Service: Displays courtesy and sensitivity. Manages difficult or challenging customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Quality: Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality. Use of Technology: Demonstrates required skills. Adapts to new technologies. Troubleshoots technological problems. Uses technology to increase productivity. Keeps technical skills up to date. NOTE: School Board Policy ensures equal opportunity for all in its personnel policies and practices and does not discriminate on the basis of race, color, gender, religion, national origin, marital status, sexual orientation, gender preference, political beliefs, social/family background, disability or age. The district accords preference in selection, retention, and promotion procedures to certain veterans and spouses of veterans who are Florida residents. Hillsborough County Public Schools