Billing Specialist

Job Description

Billing Specialist

Position Type:

Full time

Non-exempt

Hybrid Flexible (work in the office for 1 - 3 days, as needed, on a flexible schedule.)

Location: Los Angeles

Residency Requirements:

Washington D.C.: For all positions based in the Washington, D.C. office, residency within Washington D.C., Maryland or Virginia and within a reasonable commutable distance to the assigned office is required depending on the firm's discretion and the nature of the role.

Los Angeles and San Francisco Offices: For all positions based in the Los Angeles and San Francisco offices, residency within the state of California and within a reasonable commutable distance to the assigned office is required depending on the firm's discretion and the nature of the role.

Salary Range: $33.85/hour - $45.68/hour ($70,408.00 - $95,014.40 annually) *

*The salary range is the one that Munger, Tolles & Olson LLP reasonably expects to pay for this position. The salary range does not guarantee, obligate, nor set expectations of an applicant's wage in the event of hire. The posted range is only one component of Munger, Tolles & Olson LLP's Total Rewards package.

The Billing Specialist is responsible for performing routine and advanced billing functions, inclusive of review and maintenance of client bills, compliance with client billing requirements, and electronic billing. In addition, the Billing Specialist will be responsible for resolving billing related issues from internal and external clients. The Billing Specialist will coordinate with Accounting and/or other departments to address questions/problems related to the billing process.

Job Functions & Responsibilities

• Review and maintenance of client bills:
  • Auditing client bills, including reviewing time and expenses for rate compliance, narrative corrections, transfers and other billing issues, as well as finalizing invoices.
• Compliance with client billing requirements:
  • Familiar with any special billing requirements of assigned clients.
  • Responsible for ensuring Firm's bills are in compliance.
• Electronic Billing:
  • Responsible for preparing invoice file(s) sent to the client; inclusive of reviewing the file in eBilling Hub to verify accuracy and compliance with the client's billing guidelines and resolution of e-billing issues.
  • Ensure that timely and helpful communications are sent to appropriate parties to resolve any issues, including identifying and communicating the resolution efficiently and effectively.
  • Proactively monitor e-billing progress, including status reporting in e-billing systems and eBilling Hub, work-in-progress, client, matter and timekeeper set-ups, and other key process aspects.
  • Ensure that all e-billing issues, including deductions, are monitored and resolved timely and provide submission and problem-solving assistance where needed.
• Technical and logistical tasks with internal staff, vendor staff, and client's designated personnel when clients transition to electronic billing.
• Work collaboratively with supervisor to support client e-billing systems, including user and security administration, entering budgets, status reports, and matter profiles in various sub-systems.
• Perform ad hoc analyses of complex client accounts in regard to collections, rates, and reduced and rejected invoices.
• Act as a liaison between billing attorneys and billing secretaries, attorneys, and/or organization (customers) and the billing staff.
• Accurate and timely completion of assignments and inquiry responses. Ensure that all tasks and duties are done within the Firm's set guidelines and policies.
• Assist with month-end closing and reporting as needed.

Tools

• Computer
• Telephone
• Printer, Fax, Scanner, Photocopier, Shredder
• Software systems, particularly:
  • Elite 3E
  • eBilling Hub
  • MS Office Suite (Word, Excel, Outlook, PowerPoint)
  • Collaborati, Serengeti, DataCert (ShareDoc), CounselLink.
• Other hardware/software as required

Minimum Job Qualifications

• Bachelor's degree in Business, Finance, Accounting, or equivalent, preferred.
• Minimum of five (5) years' billing/eBilling experience in a law firm environment.
• Experienced with Elite 3E and eBilling; eBilling HUB preferred.
• Must effectively communicate with all levels of personnel, have excellent attention to detail, and work well under pressure.
• Excellent organizational skills and ability to strategize, multi-task and prioritize are required.
• Must have an exemplary customer service mindset, be highly motivated, and enjoy a team-oriented atmosphere.
• An ownership mentality, a commitment to proactive communication and exceptional follow- through skills are essential for success in this position.
• Strong knowledge of MS Excel (VLOOKUP, Pivot Tables, SUMIF and similar functionality).

Physical Demands

Writing, typing, reading, speaking, hearing, seeing, sitting, bending, reaching, lifting up to 25 lbs

Working Conditions

Quiet office environment in a high-rise building, seated the majority of the time.


Direct Reports

None

Competencies

• Teamwork and Cooperation: Treats others with respect; works well with others; asks for help when necessary; willing to share credit; avoids pointing fingers or assigning blame; volunteers to help others when available to do so; empathetic to others.
• Communication: Communicates clearly and appropriately with adequate frequency and tools; understands the need for regular, timely and high-quality communication; listens actively and asks appropriate questions; understands the message.
• Flexibility: Adapts to changing conditions; willing to do something new/different; open to change; accepting of differences.
• Problem Solving: Seeks solutions to problems; proposes creative and effective solutions to problems; examines underlying cause of problems when seeking a solution.
• Service Focus: Desires to help or serve those requesting service to meet their needs, responsive and available when needed, proactively anticipates needs and expectations and acts accordingly to support the success of the Firm.
• Self-Development: Uses constructive feedback to improve; learns from mistakes; shows eagerness and capacity to learn; attends available training; shows interest in improving self; proactively looks for opportunities to gain experience in a range of responsibilities.
• Organization and Time Management: Orderly in approach to work; able to plan and execute work effectively and accurately; tracks and follows through on requests; maintains a well-organized and clean work area; prioritizes and understands urgency; able to be punctual and prepared; manages multiple tasks simultaneously.
• Composure: Understands what triggers emotions and uses that knowledge to maintain a professional presence.
• Analytical Thinking: Works systematically and logically to analyze information, identify causation and anticipate results. Investigates issues by drawing on own experience and knowledge and calls on other resources as necessary.
• Integrity: Deals with ethical issues appropriately. Acts in a way that is consistent with Firm values.

The Billing Specialist role is an amazing opportunity available on our team of professionals at Munger, Tolles & Olson, LLP! We offer competitive pay, benefits and an opportunity to make an impact in today's world.

About Munger, Tolles & Olson

Munger, Tolles & Olson has topped The American Lawyer's A-List a record eleven times, and maintains the highest average A-List ranking in the history of the award.

We strive to hire only the most qualified and creative lawyers. We believe that clerkships provide valuable experience. In this regard, nearly 75% of our lawyers and over 80% of our litigators served as law clerks to federal or state judges and sixteen attorneys were clerks to U.S. Supreme Court Justices. We recruit and retain the best professional talent to support our Attorneys with a focus on service and excellence. We have a full spectrum of functional positions including Information Technology, Information Security, Accounting, Human Resources, Legal Support, and Marketing.

MTO is an equal opportunity employer and does not discriminate in employment on the basis of race, including but not limited to hair texture and protective hairstyles (for example, braids, locks, and twists), color, ethnicity, religion, gender, gender identity or expression, pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth and breastfeeding, marital or domestic partner status, parental or family care status, national origin, ancestry, age, sexual orientation, disability or medical condition, genetic characteristic, political affiliation, military or veteran status, or any other characteristic protected by federal, state or local law. It is the policy of Munger, Tolles & Olson LLP to prohibit discrimination, unlawful harassment (including sexual harassment), and retaliation. This commitment prohibits such conduct by any individual involved in MTO's operations and by anyone doing business with or on behalf of Munger, Tolles & Olson LLP.

We are a talent-first Firm and are always looking for great people. We encourage you to apply even if the level of this position is not an exact match to your qualifications. This may not guarantee your placement into the opening; however, it is always worth exploring if there is an opportunity for the future.


Munger, Tolles & Olson LLP (MTO) does not accept unsolicited resumes from 3rd parties or agencies. Any unsolicited resumes and profiles received from 3rd parties or agencies will be considered property of MTO and no fees will be due or paid. If you wish to become an approved Agency with MTO, please contact a member of the MTO Talent Acquisition Team.