Director of Product - Platform

Role Description

We're looking for a Director of Product - Platform to own the foundational layer that powers everything Ocrolus builds. This role sits at the center of the company, responsible for document intelligence infrastructure, our API and developer platform, and model orchestration. You'll define the platform strategy that enables both business units to move faster, ship better products, and scale without reinventing the wheel. This is a high-leverage, high-visibility role for someone who thinks in systems, builds for durability, and thrives when the problem is ambiguous and cross-functional.

What you'll do:

• Platform Strategy & Roadmap
  • Own the product vision and roadmap for Ocrolus's platform layer: document intelligence/extraction infrastructure, API/developer platform, and model orchestration.
  • Define platform abstractions and capabilities that serve both SMB and Mortgage business units without creating one-off solutions.
  • Make crisp prioritization decisions across competing BU needs, balancing near-term delivery with long-term platform scalability.
• AI/ML, Automation & Agentic Services
  • Own end-to-end human-in-the-loop learning systems, including task design, feedback loops, and data generation to continuously improve model performance.
  • Partner with the Automation and ML teams to advance document accuracy, classification models, and extraction pipelines.
  • Drive the product strategy for model orchestration, including how we evaluate, deploy, and monitor AI/ML models in production.
  • Be a thought partner to our vertical teams (SMB and Mortgage) on developing and executing agentic services. Help identify where AI agents can automate workflows, replace manual steps, and create step-function improvements in our products.
  • Translate emerging AI capabilities (LLMs, vision models, foundation models, agentic architectures) into practical platform features that create defensible competitive advantage.
  • Stay deeply curious about what's happening in AI/ML. Read papers, break things, form opinions.
• API & Developer Experience
  • Own the developer-facing surface area of Ocrolus: APIs, documentation, webhooks, and integration patterns.
  • Define the platform contract that internal teams and external customers build against.
  • Drive improvements in API reliability, latency, and developer ergonomics.
• Cross-BU Collaboration & Stakeholder Management
  • Navigate competing priorities across SMB and Mortgage product teams, acting as the connective tissue between vertical needs and horizontal capabilities.
  • Partner closely with operations teams to ensure platform capabilities effectively handle edge cases and real-world variability in document workflows.
  • Partner with engineering leadership to align on technical architecture, capacity allocation, and build-vs-buy decisions.
  • Communicate platform strategy and tradeoffs clearly to executive leadership.
• Execution & Team Building
  • Lead a team of platform product managers.
  • Define and drive accuracy-first quality frameworks specific to document intelligence, including measurement and continuous improvement.
  • Ship iteratively with a bias toward learning, not perfection.
  • Roll up your sleeves. Prototype with code, vibe code solutions, build quick proofs-of-concept.
  • Define platform metrics, SLAs, and health indicators that create accountability.

Qualifications

• 8-14 years of experience in product management, with at least 3 years owning platform, infrastructure, or developer-facing products.
• Technical/engineering background (CS, engineering degree, or equivalent hands-on experience).
• Deep AI fluency and intellectual curiosity.
• Demonstrated experience building and scaling AI/ML-powered products or platforms in production environments.
• Hands-on builder mentality.
• Track record of working at growth-stage companies (Series B-D, $20M-$200M ARR).
• Strong cross-functional leadership.
• Experience managing or mentoring other product managers.
• Experience in fintech, lending, document processing, or financial data infrastructure.

Preferred Qualifications

• Prior experience with document intelligence, OCR, or unstructured data extraction at scale.
• Familiarity with ML model lifecycle management: training, evaluation, deployment, monitoring.
• Experience building API platforms or developer tools used by external customers.
• Background in fraud detection, identity verification, or underwriting automation.
• Contributions to open-source projects, published technical writing, or side projects that demonstrate genuine builder instincts.

Benefits

• Fast-growing, remote-first company environment.
• Opportunities to grow your skills and take ownership of your work.
• Meaningful impact on the future of lending.

Company Description

We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. Our culture is grounded in four core values:

• Empathy – Understand and serve with compassion.
• Curiosity – Explore new ideas and question the status quo.
• Humility – Listen, be grounded, and remain open-minded.
• Ownership – Love what you do, work hard, and deliver excellence.

We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.

We look forward to building the future of lending together.