Leasing Specialist

Location Charleston, SC – 997 Morrison Drive, Suite 402 Primary Responsibilities Assist prospective and future residents through the process of finding their new home. Serve as primary point of contact for prospective residents and communicate effectively throughout the leasing process. Perform administrative duties related to leasing, including gathering documents and processing completed applications. Skills & Competencies Bachelor’s Degree in Business Administration, Marketing, Management, or Communications (preferred). 4+ years of leasing experience. 3+ years of multi‑family and/or single‑family rental home experience. Excellent communication and interpersonal skills. Demonstrable experience in single‑family, multi‑family, construction, or leasing industry. Effective negotiating skills. Knowledge of Rently preferred. Experience in Grass Roots Marketing. Knowledgeable on fair housing and local real‑estate laws. Essential Job Functions Daily outbound and inbound follow‑up with leads expressing interest in a Maymont home. Assist prospective residents with scheduling viewings and applying for a Maymont home. Document follow‑up with prospective residents in the proprietary database. Process applications: gather documents, conduct credit and criminal checks, and complete data entry in internal software. Compile feedback from self‑showings and conversations with prospects and communicate findings to cross‑functional teams. Collaborate with local market leaders to resolve leasing issues. Follow Fair Housing, Fair Credit Reporting Act, Americans with Disabilities Act, and other pertinent laws. Represent Maymont Homes in a professional manner consistent with customer service values. Key Metrics & Responsibilities Close a prospect promptly. Outperform peer averages at each node of the sales funnel (lead → showing, showing → application, application → move‑in). Generate meaningful feedback and collaborate with local teams and centralized leaders. Achieve high scores on customer satisfaction and secret shopper metrics. Consistently meet monthly move‑in targets (e.g., at least 50 per month). Maintain low data entry, approval, and procedural error rate. Avoid excessive days vacant in assigned territories. Physical Requirements Capable of working extended hours, including evenings, weekends, and holidays. Must be able to see well enough to read faint or partially obscured writing, with corrective lenses if needed. Must speak clear and understandable English. Involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects up to 25 lbs. Must be able to climb several flights of stairs if necessary. Requires finger dexterity for typing. Environmental Requirements Work on multiple assignments with frequent interruptions, changes, and delays. Maintain focus, efficiency, and cheerfulness under such circumstances. Remain alert to safety, health, and environmental concerns. Work in the office as regularly scheduled. Equal Opportunity Employer Maymont Homes is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, marital status, pregnancy, age, disability, private medical information, or any other protected category. Benefits 5% 401(k) match. Wellness credits that reduce healthcare costs. Up to 160 hours of PTO annually for full‑time employees. #J-18808-Ljbffr