Strategic SaaS CSM: Drive Adoption, Retention & Growth
$110k - $130kJedox
A leading software firm is seeking a Customer Success Manager to engage with clients and ensure their success with the company's solutions. You will manage a portfolio of enterprise customers, driving adoption and strategic engagement. The ideal candidate will have 5–7 years of experience in Customer Success or a related field, along with strong communication and stakeholder management skills. This full-time position is based in Boston, MA, offering a salary range of $110,000–$130,000 per year. #J-18808-Ljbffr Jedox
$119.5k - $179.3k
...drenched optimism and drive. Whether you're... ...Value and Growth The Customer... ...turning successful adoption into lasting... ...challenges.- Champion Retention & Expansion:... ...-as-a-service (SaaS) solutions for... ...Management (CSM) is Workday’s bridge... ...risks, and strategic recommendations...SuggestedFull timeWork experience placementWork at officeRemote workHome officeFlexible hours- ...who can operate as both strategic partner and builder,... ...journey (onboarding, adoption, retention, expansion, executive... ...marketing, demand gen, growth, and RevOps teams. They... ...another customer‑facing B2B SaaS role, including... ...only count when they drive customer value. Ownership...SuggestedContract workFlexible hours
$142k - $176k
...experiences. Propel or throttle growth. Business software has... ..., we're looking for a Strategic Customer Success... ...organizations. Drive long-term customer strategy... ...alignment, product adoption, retention, and growth. Lead... ...Account Management within SaaS ~ Experience...SuggestedFull timeWork at officeFlexible hours$240k
...directly with customers, driving go to market strategies, supporting... .... Join us in our mission.Strategic Account ExecutiveOwn and... ...through expansion, retention, and net-new business.Build... ...maximize customer value, adoption, and revenue growth.About the Role:You'll be responsible...SuggestedWorldwideFlexible hours$78k - $110k
...Success Manager, Strategic Accounts ,Full-Time... ...ready workforces that drive business outcomes... ...driving customer retention, engagement,... ...renewal while driving adoption, engagement, retention... ...risks, uncover growth opportunities, and... ...ideally with for SaaS companies with services...SuggestedFull timeLocal areaRemote workHome officeFlexible hoursNight shift$80k - $95k
...our customers' successful adoption, maturity, and growth across Yes Energy’s entire... ...for Yes Energy’s customers, driving alignment across Product, Sales... ...yourself as a trusted/strategic advisor to understand optimal... ...experience, preferably within a SaaS organization. Energy,...Full timeWork experience placementWork at officeLocal areaFlexible hours2 days per week$71.44k - $120k
...also helping them unlock meaningful growth opportunities. We work closely... ...commercial impact. About the RoleAs a Strategic Partner Manager II (SPM), you... ...-impact partnerships focused on driving long-term growth, profitability, and retention for merchants on the DoorDash platform...Hourly payWork at officeLocal areaRemote workWork from homeFlexible hours- ...This role is to support the growth of the Nexthink business globally by driving the adoption and use of the Nexthink platform... ...investment in Nexthink. This is a strategically important role focused on our... ...accounts and driving successful SaaS adoption. Also open to Account...Work at officeImmediate startRemote workFlexible hours
- ...Director of Customer Growth leads a team of... ...Managers who support strategic partnerships with... ..., while also driving efforts to expand... ...driving customer retention, incremental revenue... ...based on the market's adoption of AI.Subject... ...teams.Experience in SaaS, AI/ML, or enterprise...Full timeLocal areaRemote workWorldwideFlexible hours
$70k - $100k
...relationships with existing clients to ensure retention and growth. Sales role focused on upsell / cross... ...and customer feedback. Develop strategic account plans to align with business objectives... ...account management or sales within the SaaS sector. 5-10+ years of total experience...Work at officeLocal area3 days per week- ...providing solutions that drive IT efficiency. Its... ...-term customer value, adoption, retention, and strategic alignment across a portfolio... ..., the Senior CSM plays a critical role in identifying growth opportunities, mitigating... ...within an enterprise SaaS or technology company....For contractorsWork at officeRemote workFlexible hours
$130k - $145k
...This is a role for a strategically-minded senior CS... ...thrives on over-achieving retention targets and driving digital... ...driving predictable adoption, retention & expansion... ...Preferred ExperienceSenior SaaS Experience: 5+ years... ...contributionsProfessional development and growth opportunitiesA...Contract workWork at officeLocal area$108.8k - $134.4k
...experiences. Propel or throttle growth. Business software has... ...Freshworks investment through strategic guidance, proactive... ...partners, and account teams to drive adoption, retention, and long-term growth. This... ...or another customer-facing SaaS roleExperience managing Enterprise...Work at officeFlexible hours$98k - $125k
...content experiences that drive business impact.In an... ...serves as the strategic engine for brand governance... ...omnichannel.Increase adoption and consumption of... ...account strategy for retention and growth with Strategic Account... ...complex enterprise SaaS marketing technology...Work at officeShift work$96k - $138k
...Success Manager - Adoption (SCSM) works with Allego... ...customers to drive expanded usage and... ...direct impact on the growth of the company. This... ...the Implementation CSM. Define a customer... ...of company customer retention and expansion goalsSpecial... ...in a fast paced, SaaS client services...Full timeWork at officeFlexible hours- ...providing solutions that drive IT efficiency. Its... ...-term customer value, adoption, retention, and strategic alignment across a portfolio... ...transactions, the CSM plays a critical role in identifying growth opportunities,... ...facing role within a B2B SaaS or technology company....For contractorsWork at officeRemote workFlexible hours3 days per week
- ...Description Strategic Account Manager Location... ...week) Join a high-growth, mission-driven tech... ...trusted relationships, drive product adoption, and identify strategic... ...that drive adoption, retention, and expansion.... ...preferably in a B2B SaaS environment. ~ Proven...Full timeWork at officeWorldwideNight shift3 days per week
- ...Commercial Sales team in a fully remote role. You will drive software and services sales, manage a multi-... ...suite and mid-level stakeholders to craft and close strategic opportunities. The role requires 5+ years of SaaS sales experience, strong CRM/BI tool proficiency, and...Remote work
$80k - $95k
...Workplaces, multiple SaaS Awards wins for Best... ...builds strong, strategic partnerships with a... ...engagement, strengthen retention, influence digital adoption programs, and identify... ...client retention. Drives measurable... ...influence, portfolio growth, adoption metrics, and...Summer workWork at officeFlexible hours- ...success metrics, and drive meaningful outcomes. You... ...- strengthening retention, growth, and advocacy across your... ...to drive high initial adoption. Beyond launch, you will... ...long-term success. Strategic Stakeholder Engagement... ...technical role for a B2B SaaS product, ideally with...
$64k - $71.8k
...impact in the fast-growth, fast-moving B2B... ...promote customer retention, growth and loyalty... ...responsible for providing strategic direction and... ...include: Drive customer engagement... ...products; focusing adoption, expansion and renewal... ...clients to SaaS products; ~ Knowledge...Local areaRemote workWork from home3 days per week$140k - $155k
...are developing an AI-first SaaS platform to help people who... ...mission-driven environment, driving our growth from a start-up to a scale-up... ...the platform. This is a strategic, customer-facing role focused on onboarding, adoption, retention, renewals, and expansion across...Full timeRemote work- ...Account Manager As a strategic commercial partner, the... ..., revenue-generating growth engines. This is a full... ...you'll work on: Drive revenue growth through... ...Consistently exceed Net Revenue Retention (NRR) targets by... ...driving revenue expansion in SaaS, ideally in a Data...Full timeRemote workWork from homeHome officeFlexible hours3 days per week
$65k
...Strategic Account Executive *Please note that while this role will operate remotely, it is... ...prospecting & disciplined pipeline management Drive the full sales cycle primarily through... ...of outbound sales experience selling SaaS solutions Have experience with...Remote jobLocal areaWork from homeFlexible hours- ...software company in Boston is seeking a sales professional to drive growth in their cloud-based Supply Chain Solutions. The ideal... ...prospecting new business, engaging key stakeholders to promote strategic value, and documenting activities via Salesforce. This is a unique...
$60k - $65k
...000.00/yr Overview Drive Growth and Build Strategic Client Relationships... ...with an innovative SaaS company that powers... ...account management, SaaS retention strategies, and... ...engagement A full-time CSM opportunity with a... ...managing onboarding, adoption, and renewals Build...Full time$151k - $207.9k
...requires a relentless drive to solve complex challenges... ...part in the exciting growth and retention trajectory of the... ...and priorities. As a strategic and trusted advisor, you... ...features, helping customers adopt and benefit from Okta'... ...working with a SaaS-based technical enterprise...Local areaWorldwideFlexible hoursShift work$110k - $130k
...implementation, through adoption, renewal and expansion... ...enterprise customers, driving retention, adoption and... ...Jedox solutions through strategic, value‑focused engagement... ...Sales to support account growth and multi‑solution... ...or Presales within a SaaS organization. Proven...Full timeWorldwideShift work$105.67k - $143k
Paperless Parts is a SaaS startup helping manufacturers... ...customers, helping drive their adoption of Paperless Parts... ...a portfolio of strategic customer relationships... ...customer value. Own retention and renewal outcomes,... ...Management to drive growth. Accurately forecast...Full timeContract workWork at officeRemote work$78k - $90k
...ManagerFlywire is seeking a motivated and strategically minded Relationship Manager (RM) to... ...to understand their goals, drive adoption of Flywire solutions, and deliver exceptional... ..., and ultimately drive retention and revenue growth.Key ResponsibilitiesServe as the primary...Full timeContract workLocal areaImmediate start
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