Strategic SaaS CSM: Drive Adoption, Retention & Growth
$110k - $130kJedox
A leading software firm is seeking a Customer Success Manager to engage with clients and ensure their success with the company's solutions. You will manage a portfolio of enterprise customers, driving adoption and strategic engagement. The ideal candidate will have 5–7 years of experience in Customer Success or a related field, along with strong communication and stakeholder management skills. This full-time position is based in Boston, MA, offering a salary range of $110,000–$130,000 per year. #J-18808-Ljbffr Jedox
$119.5k - $179.3k
...drenched optimism and drive. Whether you're... ...Value and Growth The Customer... ...turning successful adoption into lasting... ...challenges.- Champion Retention & Expansion:... ...-as-a-service (SaaS) solutions for... ...Management (CSM) is Workday’s bridge... ...risks, and strategic recommendations...SuggestedFull timeWork experience placementWork at officeRemote workHome officeFlexible hours- ...This role is to support the growth of the Nexthink business globally by driving the adoption and use of the Nexthink platform... ...investment in Nexthink. This is a strategically important role focused on our... ...accounts and driving successful SaaS adoption. Also open to Account...SuggestedWork at officeImmediate startRemote workFlexible hours
- ...customers? Are you an advocate for driving customer adoption of your software, raising customer satisfaction and retention? Do your customers... ...their digital information. Our SaaS Solutions are at the razor'... ...Translate data into strategic information that communicates...SuggestedWork at officeRemote work
- RadNet is seeking a Strategic Account Director to drive growth across a portfolio of high-value customer accounts. You will act as a trusted advisor, align... ..., Services, and Product teams to maximize value and retention. Responsibilities include developing account plans,...SuggestedRemote job
- ...providing solutions that drive IT efficiency. Its... ...-term customer value, adoption, retention, and strategic alignment across a portfolio... ..., the Senior CSM plays a critical role in identifying growth opportunities, mitigating... ...within an enterprise SaaS or technology company....SuggestedFor contractorsWork at officeRemote workFlexible hours
$170k - $220k
...a highly motivated, growth-oriented Mid-Market... ...Account Executive to drive Arena PLM and QMS adoption within PTC's existing... ...with leadership on strategic opportunities requiring... ...-enabled SaaS and IoT companiesEmerging... ...environment.Customer retention and long-term account...Full timeWork at officeLocal areaImmediate startVisa sponsorshipFlexible hours- Paperless Parts, a Boston-based SaaS startup, is seeking a Sr. Customer Success Manager to own a book of business, drive adoption of Paperless Parts features, and maximize value to retain and grow customers. This full-time role requires on-site presence in Boston with a...Full time
- ...seeking a seasoned Key Account Director for North America, focusing on strategic, multi-year transformations with enterprise-level customers. You will own executive relationships, drive revenue growth, and orchestrate cross-functional teams to deliver measurable business...
- ...Commercial Sales team in a fully remote role. You will drive software and services sales, manage a multi-... ...suite and mid-level stakeholders to craft and close strategic opportunities. The role requires 5+ years of SaaS sales experience, strong CRM/BI tool proficiency, and...Remote work
- ...Technical Success Manager, you will be the strategic heartbeat for our top tier enterprise... .... You won't just support software adoption, you will architect the vision for... ...engineering and security organizations to drive adoption and retention. Design and execute customized...Full timeWork at officeWork from homeFlexible hours
- ...consultative conversations, and adopting a strategic implementation... ...adoption, usage, and retention. As AI becomes central... ...AI Agent, and drive measurable outcomes from... ...contribute to the sustained growth and satisfaction of... ...Experience: 2-3+ years in SaaS as an implementation...Shift work
$65k
...Strategic Account Executive *Please note that while this role will operate remotely, it is... ...prospecting & disciplined pipeline management Drive the full sales cycle primarily through... ...of outbound sales experience selling SaaS solutions Have experience with...Remote jobLocal areaWork from homeFlexible hours- ...Executive Veracross provides SaaS-based School Information... ...dedicated sales function to drive adoption across our existing customer... ...motion for this emerging, high-growth product line. Job... ...developing a sales plan to strategically target, grow, and expand adoption...Work at officeWorldwide
- ...software company in Boston is seeking a sales professional to drive growth in their cloud-based Supply Chain Solutions. The ideal... ...prospecting new business, engaging key stakeholders to promote strategic value, and documenting activities via Salesforce. This is a unique...
- ...seeking a Senior Customer Success professional to own strategic goals for our P&C clients, ensuring adoption, value realization, and long‑term retention. You’ll partner with account managers, product, and engineering to drive cross‑functional outcomes, manage executive...
$105.67k - $143k
...Parts customers, helping drive their adoption of Paperless Parts... ...a portfolio of strategic customer relationships... ...customer value. Own retention and renewal outcomes,... ...Management to drive growth. Accurately forecast... ...customer-facing B2B SaaS role (e.g., Customer...Full timeContract workWork at officeRemote work- ...Manager at Crayon, you'll be a strategic partner to our customers by... ...'s customer business, by driving retention and growth of our clients. You'll draw... ...the best CS team in all of SaaS, and we're looking for the... ...You'll Work On: Driving adoption, retention, and expansion...
$132k - $165k
...on improving net dollar retention (NDR) through strategic account management and growth initiatives. Key... ...integrations that will drive customer satisfaction and... ...increase product knowledge, adoption, and engagement among... ...role within the SaaS, analytics, or business...Full timeWork at officeRemote workFlexible hours$90k - $105k
...AI-powered CLM SaaS leader trusted by... ...team dedicated to driving long-term value and growth. The Account... ...heart of our net retention strategy, transforming... ...usage data into strategic opportunities.... ...Manager (CSM), you will serve... ..., ensuring deep adoption and alignment with...Flexible hours$80k - $95k
...Workplaces, multiple SaaS Awards wins for Best... ...builds strong, strategic partnerships with a... ...engagement, strengthen retention, influence digital adoption programs, and identify... ...client retention. Drives measurable... ...influence, portfolio growth, adoption metrics, and...Summer workWork at officeFlexible hours$64k - $71.8k
...impact in the fast-growth, fast-moving B2B... ...promote customer retention, growth and loyalty... ...responsible for providing strategic direction and... ...include: Drive customer engagement... ...products; focusing adoption, expansion and renewal... ...clients to SaaS products; ~ Knowledge...Local areaRemote workWork from home3 days per week$151k - $207.9k
...requires a relentless drive to solve complex challenges... ...part in the exciting growth and retention trajectory of the... ...and priorities. As a strategic and trusted advisor, you... ...features, helping customers adopt and benefit from Okta'... ...working with a SaaS-based technical enterprise...WorldwideFlexible hoursShift work$60k - $65k
...000.00/yr Overview Drive Growth and Build Strategic Client Relationships... ...with an innovative SaaS company that powers... ...account management, SaaS retention strategies, and... ...engagement A full-time CSM opportunity with a... ...managing onboarding, adoption, and renewals Build...Full time$110k - $130k
...implementation, through adoption, renewal and expansion... ...enterprise customers, driving retention, adoption and... ...Jedox solutions through strategic, value‑focused engagement... ...Sales to support account growth and multi‑solution... ...or Presales within a SaaS organization. Proven...Full timeWorldwideShift work- ...Description Strategic Account Manager Who We Are... ...executing account-level growth strategies, fostering... ...executive business reviews and driving long-term partnership... ...address risks to retention and client satisfaction... ...enterprise sales within SaaS, data, or technology-driven...Contract work
- Xapien is seeking a Senior Account Manager to own a portfolio of strategic client relationships and drive significant revenue growth. You will expand usage, adoption, and spend through strategic account planning and cross-sell initiatives. The role requires 5+ years in...Remote work
- ...Engagement Manager to join our Growth team and own retention for our high value Meal... ...deep customer relationships, driving account retention, and serving as the primary strategic partner for ezCater's top Meal... ...relationships, in a B2B, SaaS, marketplace, or service-driven...Permanent employmentWork at officeRemote workVisa sponsorshipWork visaFlexible hours
$108.8k - $134.4k
...experiences. Propel or throttle growth. Business software has... ...Freshworks investment through strategic guidance, proactive... ...partners, and account teams to drive adoption, retention, and long-term growth. This... ...or another customer-facing SaaS role ~ Experience...Work at officeFlexible hours- ...for providers and patients. ODAIA’s SaaS platform transforms complex data into... ...prescribing behaviors, and make the informed, strategic decisions that bring therapies to... ...Accounts is responsible for driving new business growth and expanding strategic partnerships...Work at officeLocal areaImmediate startRemote workWork from homeFlexible hoursShift work
- ...ManagerFlywire is seeking a motivated and strategically minded Relationship Manager to join... ...to understand their goals, drive adoption of Flywire solutions, and deliver exceptional... ..., and ultimately drive retention and revenue growth.Key ResponsibilitiesServe as the primary...Contract work
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