Library Research Specialist

Overview Hybrid role 3X a week in office in Elk Grove, CA; no remote capabilities Position Summary This position is the primary point of contact helping customers find information in our products, or obtaining additional information from a variety of resources. The ideal candidate is dependable, energetic, loves cars and automotive work but prefers to work in an office environment. Responsibilities Research automotive information for automotive technicians using factory service manuals, electronic media and manufacturers websites. Utilize proprietary systems to format data and prepare for distribution. This position has no direct reports. Qualifications HS Diploma or equivalent 2 Years Professional Automotive Repair, Service Writer or Auto Parts experience 2 Year Vocational School graduates may be considered in lieu of hands on experience Familiar with automotive makes, models, systems, components and manuals Good phone skills Good computer skills - Internet navigation a must ASE certifications or Smog license a plus Customer service experience a plus Frequent periods are spent standing or sitting in the same location with some opportunity to move about, or occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds). Most of the time is spent communicating via voice, using hands to fingers to dial and use phones, typing on computer and reading messages from a monitor or a hard copy documents. The salary range for this position is $18.36 – $30.67 hourly. When extending an offer of employment, ALLDATA considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, company financials, as well as external market and organizational considerations. ALLDATA values and is committed to diversity, equity and inclusion. #J-18808-Ljbffr ALLDATA