Receptionist

Job Description

Job Description

We are looking for a detail-oriented Receptionist to support daily front desk operations for a busy office in East Syracuse, New York. This contract position with potential for a permanent role is ideal for someone who enjoys creating a welcoming first impression, handling communications efficiently, and keeping administrative tasks organized. The role requires strong phone etiquette, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities:
• Manage incoming calls through a multi-line phone system, direct inquiries to the appropriate contacts, and take accurate messages when needed.
• Welcome visitors at the front desk and provide courteous, attentive assistance to ensure a positive office experience.
• Receive, sort, and distribute incoming mail and deliveries in a timely and organized manner.
• Support day-to-day administrative activities such as maintaining front office organization, preparing basic documents, and assisting with general clerical tasks.
• Monitor the reception area to ensure it remains orderly, well-maintained, and ready for guests and staff.
• Coordinate with internal team members to relay information, route communications, and support smooth office operations.• At least 1 year of experience in a receptionist, front desk, or similar administrative support role.
• Ability to confidently operate a multi-line phone or switchboard system and manage a high volume of inbound calls.
• Strong verbal communication skills with a detail-oriented and friendly customer service approach.
• Solid organizational skills and attention to detail when handling mail, messages, and routine office tasks.
• Comfortable balancing multiple responsibilities while maintaining accuracy and a courteous approach.
• Availability to work in a part-time capacity as needed for the position.