Senior Help Desk Tech II: Advanced IT Support
CGS Federal (Contact Government Services)
CGS Federal (Contact Government Services) is seeking a Senior Help Desk Technician II in Washington, D.C. to provide Level 1 & 2 Help Desk support. Responsibilities include user account administration, backup/restoration support, and end-user training. The ideal candidate will have experience with Adobe Connect and ITIL certification. CGS offers a comprehensive benefits package, including health and dental, 401k, and paid time off. Embracing honesty and professionalism, CGS is proud to be an Equal Opportunity Employer. #J-18808-Ljbffr CGS Federal (Contact Government Services)
- Kaimetrix is looking for an IT Service Desk Specialist - Level II in Washington, D.C. to provide technical support for hardware and software in a secure environment. The role involves troubleshooting, managing a ticketing system, and ensuring timely resolutions to maintain...Senior
- A technology consulting firm is seeking a Help Desk Support Tier II DeskSide Support specialist in Alexandria, VA. Responsibilities include providing IT support, resolving technical issues, and documenting incidents. The ideal candidate should have 3-5 years of relevant...SuggestedRemote work
- MDAEdge is looking for a Help Desk Specialist II to support the Department of the Air Force in Washington, DC... ...demands strong troubleshooting skills and advanced technical support across various... ...Bachelor’s degree in Computer Science or IT and be prepared for a polygraph...Suggested
$61.85k - $78k
Overview GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting... ...be resolved by Tier 1 staff. Lead advanced troubleshooting efforts for diverse operating... ...Experience Current DoD 8570 IAT Level II certification (e.g., Security+ CE,...SeniorFull timeCurrently hiringRemote workFlexible hours- Competitive Range is seeking a Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control based in Arlington, Virginia. This role involves managing technical support services for the Department of Defense, ensuring the operations are efficient and compliant...Senior
- United-States-Courts is seeking a Temporary Information Technology Technician II in Alexandria, Virginia. This role involves providing IT help desk support for judges and judicial staff, including technical support for software and hardware installations. Ideal candidates...Temporary work
$84.22k - $126.32k
...thinking organization, apply now. We are currently seeking a IT Desktop Support Technician II to join our team in Arlington, Virginia (US-VA), United... ...services. our consulting and Industry solutions help organizations and society move confidently and sustainably...Temporary workWork at officeRemote workFlexible hours- ...want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now. We are currently seeking a IT Desktop Support Technician II to join our team in Arlington, Virginia (US-VA), United States (US). Job Summary The PEVS/MACD Specialist provides specialized...Remote work
- Revolutional is seeking a Technical Support Analyst (Tier II) to work onsite in Washington, D.C. The role requires maintaining and securing enterprise IT systems while providing comprehensive technical support to end-users. Applicants should have an active Top Secret clearance...
$84.22k - $126.32k
...thinking organization, apply now. We are currently seeking a IT Desktop Support Technician II to join our team in Arlington, Virginia (US-VA), United... ...services. our consulting and Industry solutions help organizations and society move confidently and sustainably...Temporary workWork at officeRemote workFlexible hours- NTT America, Inc. is seeking an IT Desktop Support Technician II to provide specialized support for Prisoner Enrollment and Verification Stations in Arlington, Virginia. This role requires expertise in hardware maintenance and diagnostics, ensuring all PEVS systems are...
- NTT Data Americas, Inc. is seeking an IT Desktop Support Technician II in Arlington, Virginia. This role involves providing specialized support for Prisoner Enrollment and Verification Stations, focusing on maintaining operational systems including PCs and peripherals....
- Ethic Tech, LLC is seeking a Senior Help Desk Support Specialist to provide Tier 1 Service Desk Support for all applications supported by HQMC ARI. The role... ...Qualified candidates will have at least five years of IT-related experience and a CompTIA Security+ CE certification...Senior
- ...Description Rexley LLC is seeking two experienced IT Help Desk Specialists to support a Congressional support agency in Washington, DC.... ...Role You will join a two-person team providing advanced front-line and Tier II technical support: deploying, securing, and troubleshooting...Permanent employmentFull timeCasual workH1bMonday to Friday
- A tech solutions provider is seeking a Senior Helpdesk Support member to provide exceptional IT support and customer service excellence. The role involves troubleshooting IT issues, supporting hardware and software requests, and ensuring high-quality user experience. Candidates...Senior
- Empower AI is seeking a SME Computer User Support Specialist to provide on-site technical support in Washington, DC. This role will manage... ...technologies. Ideal candidates should possess significant IT experience, particularly in supporting Macbooks and Windows environments...Senior
$69.4k - $158k
Phase2 Technology is seeking an IT Support Specialist in McLean, Virginia to provide remote technical assistance and manage operational... ...Ideal candidates will have over 8 years of IT experience, proven help desk support skills, and a Bachelor's degree. The role demands a...SeniorRemote work- ...Integrators is seeking a customer-focused Service Desk Technician (Level I/II) to provide technical support within a hybrid workforce for the Federal Bureau of... ...troubleshooting and problem-solving skills, with a background in IT Help Desk or Desktop Support. Knowledge of Microsoft...Work at office
$60k - $70k
...drive mobility and opportunity in the ever-advancing technology landscape by unlocking the... ...the needs of employers through rigorous tech training. By teaming up with dynamic employer... ...Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date...Full timeTemporary workPart timeLocal areaRemote workFlexible hours- GovCIO is hiring a Senior IT Support Help Desk Specialist in Alexandria, VA. The role involves leading complex troubleshooting efforts and mentoring junior team members. Ideal candidates will have a Bachelor’s degree in IT and robust experience in Microsoft environments...SeniorRemote jobFlexible hours
- ...Ventura Group is seeking a Service Desk Technician II to provide advanced support for a Federal Government program. This... ...troubleshooting a variety of IT issues and collaborating with IT teams... ...candidate will have at least 4 years of Help Desk experience, relevant...Senior
- Overview Senior Help Desk Technician II. Employment Type: Full Time. Department: Help Desk. CGS seeks a Senior... ...Level 1 & 2 Help Desk (PC Assist) support services to end users including senior... ...and update required information for all IT-related tickets utilizing ITIL...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
- ...in Washington D.C is looking for a Service Desk Technician Level II. This position plays a pivotal role in providing technical support for Federal Prison Industries, focusing on... .... Candidates should have 4 years of IT help desk experience and be U.S. citizens. The...
- Help Desk Support, Tier II DeskSide Support Location: Alexandria, VA Work Environment: On-site with potential for authorized telework Clearance Required... ...Provide Tier II level Information Technology (IT) support and trouble call resolution for all issues elevated...Remote jobContract workTemporary workWork at office
- ...Revolutional delivers advanced technology solutions and mission support to federal agencies... ...cybersecurity, and IT modernization to... ...Analyst (Tier II) Location: Onsite... ...requires a mix of help desk, deskside, and VIP... ...Technology Council Tech 100 company Inc....Full timeWork experience placementWork at officeFlexible hours
$85k - $96k
...is seeking a full-time IT Support Analyst to join our team... ...abilities, advanced problem-solving skills,... ...Participate in weekly service desk meetings and provide status... ...development and promotion of the Tech Hub as the go-to point... ...requests such as helping clients connect to Wi‑...Full timeWork at officeLocal areaRemote work$90k - $104k
...partnering with Expression to find an IT Administrator (Deskside Support Specialist). See details below.... ...seeking reliable and customer-focused Help Desk Specialists to support the Department... ...In this role, you will provide Tier II and Tier III IT support services, manage...For contractorsWork at officeImmediate start$85k - $96k
Clifford Chance US LLP is seeking a full-time IT Support Analyst to enhance user-facing technology support in Washington, D.C. This role involves supporting applications, technical troubleshooting, and a commitment to exceptional service in a dynamic environment. The ideal...Full time$45k - $60k
...Description Job Description IT Support Technician – Tier 1... ...while building expertise and advancing their career within our growing... ...Support various IT needs, from help desk tickets to onsite installations... ...Mentorship opportunities with senior technical staff Exposure...Full timeWork at officeRemote workRelocationMonday to FridayShift work- Water Environment Federation is seeking a Manager, IT Support in Alexandria, Virginia. The role entails overseeing daily IT support operations, managing employee device lifecycle, and cooperating with IT vendors to enhance service delivery. Candidates must have over 5...Work at officeRemote work
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