AI-Driven Talent Operations Leader

Opportunity The Talent Operations Lead is the operational backbone of our TA function and its chief builder. You will partner with the head of talent and talent leads to design tools and systems that support the overall interview process while shipping AI-powered tooling that eliminates friction. Responsibilities Tech Leadership & Strategy Own the recruiting tech stack – adoption, configuration, integrations, and continuous evolution across BetterUp’s current stack including Ashby, LinkedIn Recruiter, Zapier, Guide, Ezra, Slack, etc. Work with the Head of Talent to develop and execute on a strategic roadmap for recruiting operations Optimize and enable the team around recruiting systems including ATS, scheduling and sourcing tools, and Claude that enhance recruiter effectiveness Drive full adoption and best‑practice usage across all recruiting tools Build and maintain integrations between Ashby, Slack, Guide, Claude and Zapier Evaluate and recommend new tooling as the team scales – with a bias toward measurable ROI Own data hygiene and ATS configuration to ensure clean, reportable pipeline data Design recruiting workflows end‑to‑end with AI embedded where it creates genuine leverage, not just novelty Partner with IT, Legal, and InfoSec to establish governance frameworks that enable responsible AI scaling across the recruiting function Data, Reporting & Insights Own the TA metrics framework: time‑to‑fill, funnel conversion, recruiter productivity, hiring manager satisfaction, and candidate experience Build and maintain pipeline dashboards in Ashby and connected AI tools Surface actionable insights from recruiting data – not just reports, but recommendations Support headcount planning and forecasting with reliable, auditable data Qualifications 5+ years of experience in talent operations, recruiting operations, or a closely related field Demonstrated experience owning or administering an ATS (Ashby, Greenhouse, Lever, or equivalent) at an organizational level Experience implementing AI tooling for recruiting teams Hands‑on experience building and maintaining integrations between HR/TA tools using automation platforms (Zapier, Make, or similar) Proficiency with data analysis and reporting – experience building and interpreting recruiting metrics dashboards independently Working knowledge of LLM APIs, prompt engineering, or AI‑augmented workflows in a professional context Strong written and verbal communication skills; ability to translate technical workflows into clear guidance for non‑technical stakeholders Technical Depth Experience with LLM APIs, prompt engineering, and AI‑augmented workflows Familiarity with recruiting systems including Ashby, Guide, Ezra, LinkedIn, etc. Systems thinker: you consider data flows, failure states, and iteration loops Recruiting Operations Fluency 2+ years as a full‑cycle recruiter or sourcer – you’ve felt the pain of broken workflows firsthand Deep understanding of what great candidate experience actually requires Comfortable owning process design, not just executing within it Enough recruiting context to translate hiring manager frustration into a workflow fix without a translator in the room Builder Mentality You ship small, instrument what you build, and iterate based on real usage You’ve built point solutions before and know the difference between a quick win and a future liability You approach problems user‑first: recruiter experience and candidate experience are equally in scope When you read a problem statement, you’re already mentally prototyping the solution AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI‑forward company, adaptation and continuous learning are part of our daily work. We’re looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI‑augmented work. Benefits Access to BetterUp coaching; one for you and one for a friend or family member A competitive compensation plan with opportunity for advancement Medical, dental, and vision insurance Flexible paid time off Per year: All federal/statutory holidays observed 4 BetterUp Inner Workdays ( 5 Volunteer Days to give back Learning and Development stipend Company wide Summer & Winter breaks Year‑round charitable contribution of your choice on behalf of BetterUp 401(k) self contribution Base Salary

• 168,000 – $210,000: New York City, San Francisco and Seattle
• 151,200 – $189,000: All other locations

Equal Opportunity Employment BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Privacy Notice Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to View email address on click.appcast.io #J-18808-Ljbffr Motive Software