Creator Success Manager

We are looking for a high-caliber Creator Success Manager to join our team at MyyShop. In this role, you will serve as a strategic growth partner and trusted advisor for our top-tier creators. You will manage a portfolio of VIP creators who are already driving significant revenue ($100K+/month on TikTok) and help them scale even further by unlocking new opportunities beyond platform deals. You will also help grow our creator communities across Discord and Lark. This is a hybrid role that requires both deep empathy and commercial sharpness. You’ll act as an angel — supporting creators through their needs, sensitivities, and challenges — and a hunter — aggressively advocating for them and pitching high-value opportunities to brands and partners. You will also lead a small team of Creator Success Associates and collaborate closely with leadership to expand creator opportunities into keynote speaking, guest appearances, product launches, and more. Key Responsibilities VIP Creator Management (~60% of role) : Directly manage 5–10 high-value VIP creators with over $1M in historical TikTok sales. Build deep relationships, understand their goals and pain points, and create personalized growth strategies to increase their earnings and long-term success on the platform. Opportunity Development & Deal-Making : Pitch and secure brand deals, collaborations, and expanded opportunities for our VIP Creators. Target $5K in creator deals per month per VIP creator by Month 2. Team Leadership : Manage and develop Creator Success Associates. Guide them in building and nurturing the broader MyyShop creator community. Community & Platform Growth (~40% of role) : Host weekly Creator Office Hours for the general MyyShop creator community. Drive onboarding of new creators into the Partner Center and MyyShop Lark Creator Hub (target: 30 new creators by Month 2-3). Operations & Retention : Maintain strong creator retention (target: 1:1 Support & Reporting : Hold weekly 1‑on‑1 meetings with each VIP creator to review progress, pipeline, and strategy. Provide regular updates to leadership on creator performance and opportunities. Qualifications Experience : 3+ years working directly with creators on TikTok or 4+ years working with talent in traditional Hollywood talent agencies or management firms. (A mix of both is ideal.) Proven ability to manage high‑performing talent, navigate sensitivities with empathy, and drive commercial outcomes. Strong negotiation and pitching skills — experience closing brand deals and creating new revenue streams for creators. Excellent organizational and operational skills (invoicing, reporting, pipeline management). High emotional intelligence combined with a results‑driven “hunter” mentality. Passion for the creator economy and deep understanding of TikTok dynamics. Success Metrics (OKRs) Achieve $5K in new creator deals per month per VIP creator by Month 2. Maintain VIP creator churn rate below 30% by Month 3. Onboard 30 new creators to the Partner Center and MyyShop Lark Creator Hub by Month 3. Consistently deliver timely payments and high‑quality weekly office hours + 1‑1s. What We Offer The chance to work with some of the top-performing creators in the TikTok ecosystem. High‑visibility role with direct access to leadership. Competitive compensation, performance bonuses tied to creator earnings, and meaningful equity potential. Opportunity to shape the future of creator success at a fast‑growing platform. If you’re someone who thrives at the intersection of talent management, relationship‑building, and revenue generation — and you’re ready to help exceptional creators level up dramatically — we want to hear from you. #J-18808-Ljbffr MyyShop