Help Desk Analyst: iOS/macOS Support Pro

Red Oak Technologies

Red Oak Technologies is seeking a Help Line Analyst 1 to provide first-line technical support via phone, email, and chat in Cary, NC. The successful candidate will handle macOS and iOS issues, log tickets in ServiceNow, and deliver exceptional, customer-focused communication. Ideal candidates have a Bachelor's degree in Computer Science or a related field and up to 2 years of experience in technical support. This role emphasizes problem-solving skills and effective time management. The work schedule is standard hours, Monday through Friday. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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