Salesforce Technical Architect

Job Description

What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware’s commitment towards creating smiles. At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together. We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion the driving force that makes one smile and innovate, create, and make a difference every day.

What would you do?

Job Description:

Position: Salesforce Technical Architect

Location: Washington DC

Mode: 4 days onsite per week

Role Summary

Define and govern the end-to-end Salesforce platform architecture across multi-org environments, ensuring secure, scalable, and compliant solutions. Lead platform strategy, reference designs, and technology standards spanning security, data, integration, automation, Experience Cloud, Financial Services Cloud (FSC), and enterprise DevOps.

Key Responsibilities

• Set org strategy (single vs. multi-org), environment models, upgrade roadmap, and architectural principles.
• Govern designs for scale, performance, governor limits, and maintainability; approve exceptions.
• Define FSC data architecture (FSDM, household and relationship models, ARC) and compliant data sharing.
• Establish Experience Cloud strategy (site design, guest-user security, headless vs. standard patterns).
• Lead security architecture (SSO/OAuth/SAML, least privilege, roles/permissions, Shield encryption).
• Align with enterprise security and privacy standards (e.g., SOC 2), enforcing guardrails for Flows, Apex, LWCs, and integrations.
• Own integration and data architecture (APIs, Bulk API, Platform Events, CDC, middleware, Named Credentials), system-of-record, and MDM alignment.
• Drive automation and development standards (Flow vs. Apex, bulkification, error handling) and retire legacy patterns.
• Define enterprise DevOps (source-driven development, Git branching, CI/CD, automated tests, rollback, 2GP packaging, namespace strategy).
• Provide technical leadership: maintain ADRs, mentor engineers, run design reviews/workshops, and serve as escalation point.

Core Skills

• Deep Salesforce platform expertise: multi-tenant architecture, LDV, event-driven patterns, metadata-driven development.
• FSC and Experience Cloud architecture, including secure portal access and performance-optimized LWCs.
• Enterprise security and identity (SSO, MFA, encryption, audit).
• Integration patterns with APIs, events, middleware, and OAuth.
• Dev standards for Flow, Apex, LWC; reusable patterns and reference implementations.
• DevOps at scale: CI/CD, test automation, packaging (2GP), versioning, and release governance.
• Proven delivery in large, regulated enterprises with audit-ready documentation and cross-team leadership.

Experience

• 8–10+ years on Salesforce across Sales, Service, Experience, and FSC.
• Architecture leadership in security, identity, integration, automation, and DevOps.
• Platform roadmap ownership and multi-team, multi-org delivery governance.
• Success in regulated or global environments with complex, cross-cloud designs.

Certifications

• Required: Application Architect or System Architect; Administrator; Advanced Administrator; Platform App Builder; Platform Developer II; Experience Cloud Consultant.
• Strongly recommended: Sharing & Visibility; Data Architecture & Management Designer; Integration Architecture Designer; Identity & Access Management Designer; FSC Accredited Professional; Release/DevOps (Unlocked Packages); JavaScript Developer I.

Equal Opportunities Employer: Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.

Find out more at Hexaware.com.