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Remote Call Center Team Leader | Coach & KPI Driver

MidWaretech

A leading tech company is looking for a Call Centre Team Leader/Supervisor to manage a remote team. You will ensure excellent customer service delivery, motivate your team, and maintain key performance indicators (KPIs). The ideal candidate has 1-3 years of experience in a similar role and is passionate about leading a team toward success while fostering strong relationships across business units. #J-18808-Ljbffr

Vacancy posted 4 days ago
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