Benefits Operations Specialist

Position Summary Benefits Operations Specialist responsible for handling email inquiries, processing daily files, enrollments, payments, forms, and mail requests for Baker Tilly Vantage clients and their members. The role supports data entry initiatives and resolves departmental tickets related to eligibility and data entry. All other duties are assigned as needed. Key Responsibilities Professionally handle email inquiries from other team members and external contacts. Process daily files and perform updates in the internal benefits system. Process daily enrollments with insurance carriers and other third parties. Support data entry initiatives including daily tasks and project related efforts. Perform timely resolution of departmental tickets related to data entry and eligibility. Process inbound payments in a timely and organized manner. Process inbound forms and mail requests. Maintain files of processed requests, either paper or digital, with precise organization and accuracy. Handle inbound mail related to benefits administration for Baker Tilly Vantage clients and their members. Perform all other duties as assigned. Qualifications Associate's degree preferred; 2 years experience acceptable in lieu of degree. Proficiency with MS Office, specifically Excel, Outlook, and Word. Excellent customer service and problem solving skills. Exceptional organizational and communication abilities (written and oral). Ability to meet deadlines and manage the daily slate of work deliverables to completion. Ability to take direction and perform well in small work groups/teams. A valid driver’s license is required for minimal travel using a personal vehicle. Location and Compensation Work is full time on-site in Clarks Summit. Pay rate range: $15.97 to $28.25 per hour. Actual compensation is influenced by a variety of factors including applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Benefits Baker Tilly offers a comprehensive compensation and benefits package to eligible employees. Equal Opportunity Statement Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. #J-18808-Ljbffr