Manager, Operations
$108.08k - $158.51kInteger Holdings Corporation
By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.
At Integer, our values are embedded in everything we do.
Customer
We focus on our customers' success
Innovation
We create better solutions
Collaboration
We create success together
Inclusion
We always interact with others respectfully
Candor
We are open and honest with one another
Integrity
We do the right things and do things right
Who are we?
Integer is aglobal organizationproviding innovative, high-quality technologies and manufacturing to Medical Device OEM's to enhance the lives of patients worldwide and high-end niche batteries for specialized applications in the energy, military, and environmental markets.Weareguidedby our six Values, includingfocus onCustomers,Innovation, Collaboration, Inclusion, Candor, and Integrity.Working at Integer means youare part of a teampassionately pursuing excellence in all that we do andalways reaching for the next great achievement. By joining our team, you are committing,personally and professionally, to continuously improvinganddevelopingyourself and those around you as, together, we deliver for our customers.If you are a great leader and are looking to inspire others and yourself - we want youonour team!
What you'll do in this role:
The primary purpose of this position is to provide leadership formultiple Production Supervisors and individual performers andbe responsibleforall aspects of the manufacturing operations forassignedproduct linesandprocesses atone of Integer'smanufacturing sites.You and yourteamareresponsible for providing the leadership required to sustain and optimize ongoing production,built-inproductquality, drive continuous improvement projects to completion, manage the interfaces with support teams, and serve as receivers for new products and new technologies being releasedonto your product lines.
Be a Strategic Leader
- Assume responsibilityforall production activitiesassociated with a defined product line(s)at one of ourmanufacturingsitesandaccept accountabilityfordelivering the Key Performance Goals/Targetsestablishedfor that product line(s)
- Serve asa key leaderand representativeof the Operations'Teamandcontributetothe developmentofthe annual goals and objectivesfor Operationsfrom whichyourKey Performance Goals/Targets are derived. You may represent the Operations' Team to the Site Leadership Team.
- Lead yourdirect reportswhichinclude any combination ofProduction Supervisorsand individual performerswithin the Operation's Team
- Understand and adhere toInteger's Values andall companypolicies, procedures, and work instructions defined in your training plan
- Ensurecompliance totheestablishedQuality Management System andall Environmental, Health, Safety, and Security protocols
- Provide inputs to and lead the execution of the manufacturing-related imperativesreflected in the site Hoshin Plan
- Develop and executesustainedContinuous Improvementprocesses
- Define the goals and objectives for your direct repots with supporting Key Performance Indicators (metrics in Safety, Quality, Delivery, Inventory, and Productivity)
- Promote talent by developingindividualgrowthand developmentplans andorganizationalsuccession plans
- Manage by walking around -- going to the Gemba to observe and ask questions and being an active listener
- Model an open and inclusive communication style at the daily production boards, in the weekly project update meetings, and in the monthly KPI Board reviews and Town Hall meetings
- Engagewith Associates at all levels and across all functions, finding time every week to join them for lunch, during breaks, and inviting them to your diagonal slice meetings
- Ensure one/one time withyour direct reports regularly to monitor performance and check in on progress to Individual Development Plans
- Interact, as appropriate, directly with your customers, internal and external; support the preparations of customer business reviews and participate in site visits and audits by customers or other parties, as needed
- Partner with your peers on the Operations'Team, aligning on strategies, tactics, and actions needed, to achieve Operation's objectives
- Collaborate with the R&D and Product Development teams to appropriately prioritize Operations' resources and support for new product launches
- Embed Quality withinthe Operations team -"I own Quality."Be a standard bearer for Quality in everything we do at Integer, by assuring adherence to our QMS, facilitating corrective and preventive actions,andcontributing to the successful attainment of our quality KPI's and journey to 5 Sigma.
- Perform other duties, as needed and as directed
Champion Manufacturing Excellence:
- Beasite champion for deployment of the systems and tools to optimize all production activities across the site.
- Embrace theManufacturing Excellence culture based on the Integer Production System anditsfive focusareas:
- Strategy Alignmentthrough Site Hoshin Plans, the regular cadence of Sales, Inventory, and Operations' Planning (SiOP) meetings, and regular updates to thevalue streammaps.
- Leadership of Sustained Changeby ensuringproductionmonitoring &improvementactivities and deployment ofLeader Standard Work.
- Standardizationthrough workplace organization & visualcontrols (5S), Manufacturing Standard Work, and robust training &certificationprograms.
- Associate Engagementpromoted through the adoption of standardized problem solving methodologies, behavior-based safety programs, and improvement idea and suggestion systems.
- Systems & Process Optimizationthrough adoption of principles of built inquality, optimized scheduling & material system designs, work cell design, and total productive maintenance.
- Participate in the developmentand vettingofproduction plans with representatives from other departments, such as Production, Planning, Continuous Improvement, Customer Service,Quality,andMaterials to ensure that production performance standards meet customer requirements
- Monitor the status ofactualdaily andlonger-termperformance against theproductionplan;drive actions to address off standard performance
- Achieve above ensuring change management and required customer notification is being followed
How youwill be measured:
- The specific measures listed below may be subject to change and are not intended to be an all-inclusive list
- Safety-Number of Safety Observations completed and improvement suggestions implemented
- People -Associate engagement,Voluntary turnover rate, Days to fill open positions
- Quality -Customer DirectComplaintRate, NCR rate, Complaint Cycle Time, CAPA Cycle Time,Supplier Performance metrics
- Delivery- On time and to fill delivery performance, Schedule/Takt attainment
- Inventory - Days on hand; inventory turns
- Productivity - First pass yield, labor efficiencies,Overall Equipment Effectiveness (OEE),Throughput
- metrics (e.g., Parts per person hour), Unscheduled downtime events
- CostImprovement - Cumulative incremental savings recognized
- CostControls - Adherence to budget across production cost centers, overtime usage versus budget
What sets you apart:
- Accomplished track record in production environments where you owned the responsibilities for delivering results - particularly those KPIs noted above-with at least 3 years of previous leadership experiences
- First hand experiences implementing and/or sustaining Manufacturing Excellenceand Leanpractices
- Demonstrated experiences with strategic and direct management of people in a fast paced and in complex manufacturing environments where products were made to stock and made to order
- Evidence that you learn, retain, and apply knowledge. It would be great if you could share examples of accumulated technical learnings and experiences that link directly to outlined expectations of this role.
- While not required,a Bachelor's degree in Operations Management, Engineering, or similar discipline, or even a Master's degree, in business or a technical discipline,would also help to demonstrate your abilities.
- While not required for this position, your willingness to consider relocation opportunities and rotational assignments will provide additional opportunities for future career growth and progression within Integer
- A mastery of problem-solving skills and evidence that you are a critical thinker and thoughtful decision maker
- Demonstrated financial acumen with the capability to navigate a typical Profit and Loss Statement, explain how the delivered results from this role can affectprofitability, and previous experiencesmanaginginventories
- A tool kit of leadership skills, including awareness of what the concept of EmotionalIntelligenceis and how you engrain the beliefsthat support your strengths as a people-developer
- A calm demeanorthat transcends the high energy, constantly changing production environment
- A well-developed skill set for planning, executing, and delivering projects on time and on budget
- A positive, can-do attitude with an underlying belief that failure is not an option
Salary Range: $108,075.00 - $158,510.00
Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer's success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off.
U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.
$108.08k - $158.51k
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