Automotive Parts Shipping & Receiving Specialist

Automotive Parts Returns Claim Specialist

Company: Woodhouse Auto Family

Job Location: Woodhouse Parts Direct - 1951 US-30, Missouri Valley, IA 51555

Position Type: Full Time

Schedule: Monday - Friday, 7:30AM - 4:30PM

Compensation: $18.00 - $20.00 per hour

Company Benefits for Full-Time Employees:

• Health Insurance: Medical + Health Savings Account, Dental, Vision
• Life Insurance
• Long-term and Short-term Disability Insurance
• Retirement Savings Plan: 401K Plan with company match
• Paid Time Off
• Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day
• Bereavement Pay
• Employee Assistance Program

Additional Perks & Rewards:

• New Employee Referrals Bonus
• Customer Referral Bonus
• Employee of the Month Bonus
• Employee Appreciation Week: Company-wide appreciation event with giveaways and appreciation gifts.
• Employee Discounts: Includes vehicles, parts, services.
• Woodhouse Family Insurance: Employee discounts for Home and Auto Insurance.
• Growth Potential: Opportunities to be promoted within our company.
• Tuition Assistance Program: Automotive Technology or Collision Repair.
• Woodhouse University: Paid In-house Technician Trainings.
• Automotive Technician Paid Manufacturer Training: Includes travel and accommodations.

The Parts Returns Claim Specialist plays a vital role in the accurate and efficient handling of returned parts within our Wholesale Parts department. This position manages return orders, issues customer credits, and maximizes manufacturer return claims to help reduce scrap. The specialist also supports daily operations by processing parts orders, fulfilling internal dealership requests, handling customer cores, and submitting warranty claims. They collaborate with inside sales to address inventory questions, process returns from drivers, match purchase orders, and maintain bin accuracy. The role also includes unloading, transporting, and stocking parts in the warehouse using equipment such as a wave machine, forklift, and stock chaser, while consistently following established procedures to ensure safety and operational efficiency.

Why Join Woodhouse?

At Woodhouse, you're not just an employee—you're part of our family. We proudly operate 24 locations representing 22 renowned brands. As a member of our team, you'll benefit from comprehensive training programs, mentorship opportunities, and a collaborative work environment that fosters growth. We value your contributions and are committed to helping you reach your full potential. Join us and be part of a thriving community where your skills are recognized, your ambitions are supported, and your career can flourish!

Building on that foundation, Parts Direct serves as the wholesale division of the Auto Family. Operating from three expansive warehouses in Nebraska, Iowa, and Missouri—with more than 200,000 sq. ft. of inventory—Parts Direct connects auto parts suppliers and buyers with speed and precision. Shops and distributors across eight Midwestern states rely on us for a wide range of premium national and local brand parts, backed by real-time order updates and fast, dependable delivery. From warehouse to workshop, Parts Direct keeps vehicles running and businesses moving.

Requirements:

• High School Diploma or equivalent
• Valid Driver's License with acceptable driving record
• Ability to pass a pre-employment screenings; background check, drug screening, physical, lift test

Background Check: As part of our hiring process, we conduct background checks on candidates who receive a conditional offer of employment. This may include a review of criminal records, motor vehicle reports, employment history, sexual offender registries, and other relevant information. Background checks are conducted in compliance with applicable laws, and all candidates will be required to provide written consent before the check is initiated. A previous criminal record does not automatically disqualify you from employment; each case is reviewed individually.

Post-Offer Occupational Health Screenings: As part of the employment process, we're committed to ensuring a safe, productive, and drug-free work environment. To achieve this goal, all prospective employees are required to undergo a drug screening following a conditional offer of employment.

Equal Opportunity Employer: We're committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, pregnancy (including childbirth or related medical conditions), or any other characteristic protected by applicable law.