Credit and Collections Analyst

A client of Insight Global is looking for a collections specialist to join their team in Jacksonville, FL. They will be responsible for the following:


B2B collections (client-facing not personal)
Release tickets/ open accounts
Uploading copies of invoices, orders, tax amounts, and entering invoices into the clients systems
Utilize payable portals
Calling clients regarding collections and past-due letters - following up at end of month
Communicating with clients regarding account transactions and status


Open new accounts, update credit limit increases, update tax forms and tax statuses of accounts.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here .


To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .


Required Skills & Experience

1 year of prior BUSINESS TO BUSINESS Credit Collections experience- 1st party portals
Not individual - needs to come from a business to business to business background
Ability to communicate effectively in a client facing role
Proficiency in Excel. (basic functions)
Portal experience
High School Diploma


Nice to Have Skills & Experience
- HVAC industry experience
- Notary


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.