Payroll Manager

Payroll Manager – North America

Lime is seeking a Payroll Manager – North America to design and lead the strategic direction of payroll operations across the United States and Canada. This leader will define the vision for accurate, compliant, and employee-centric payroll delivery on an ongoing basis, managing multi-state and multi-provincial payroll complexity, while taking a hands-on approach to coordination between payroll systems, HR data, and financial reporting. Success in this role includes being a strategic thought leader on the future of Lime's payroll model, while operating with deep knowledge of daily operations.

This role will report to the Senior Manager, Global Payments and collaborate closely with People Solutions, Corporate Technology, and broader Finance teams. The Payroll Manager will also lead and develop a distributed payroll team, including direct reports and close collaborators located in international time zones, fostering strong operational alignment and knowledge sharing across the payroll function.

This is a remote position with a requirement for candidates to reside in the United States to maintain effective collaboration across teams.

This position requires occasional travel to support business operations, which is considered an essential function of the role. Lime will provide reasonable accommodations as needed.

What You'll Do:

Own End-to-End Payroll Execution and Oversight

• Oversee and design the strategic framework for payroll operations, ensuring accurate, timely payroll processing for the US and Canada across federal, state, and provincial jurisdictions
• Direct rigorous reviews and validate payroll runs, deductions, tax withholdings, and benefits contributions before and after processing
• Drive scalable delivery models of payroll operations across a growing employee population

Serve as Payroll Platform Owner

• Serve as the definitive subject matter expert for the payroll vendor platform (currently ADP), with ownership of configuration, audits, tax filings, and issue resolution
• Manage external payroll provider relationships to ensure SLA adherence and data integrity
• Provide leadership and expertise in potential future vendor transitions as business needs evolve

Act as the Connector Between Payroll, HRIS, and Finance Systems

• Partner with People Solutions and Corporate Technology to ensure accurate payroll data flows across systems for employee lifecycle events
• Investigate and resolve discrepancies between payroll platforms, HRIS, and financial systems
• Collaborate closely with Finance with payroll reconciliations, accruals, journal entries, and variance analysis

Drive Payroll Accuracy, Controls, and Compliance

• Own payroll reconciliations and issue resolution across variances, tax withholdings, deductions, and garnishments
• Collaborate with Finance on designing SOX-aligned controls, audits, and compliance reporting (W-2s, T4s, year-end filings)
• Serve as the primary escalation point for tax notices, audits, employee inquiries, and regulatory changes

Support Process Improvements and Scalability

• Identify and implement improvements through automation, standardization, and enhanced documentation
• Partner with teams and vendors to optimize workflows and strengthen controls

Lead and Develop the Payroll Function

• Lead, mentor, and develop a distributed payroll team, including direct reports and close collaborators across international time zones.
• Foster strong collaboration, clear accountability, and consistent payroll standards across the team.
• Establish standard operating procedures, documentation, and scalable workflows.
• Identify automation and process improvement opportunities to enhance accuracy and employee experience.

About You:

• 7+ years of payroll experience, with hands-on ownership of complex payroll operations
• Experience managing payroll through third-party providers (e.g., ADP or similar) and integrations with HR systems (e.g., Workday)
• Strong understanding of payroll compliance, controls, audits, and tax reporting (W-2, T4, multi-state payroll).
• Experience operating in a scaling, public-company or SOX-controlled environment.
• Strong cross-functional collaboration skills and a high bar for accuracy, ownership, and employee experience.
• Willingness to engage with direct reports and peers located in European and Asia time zones, including occasional evening calls and international travel
• Bachelor's degree in Accounting, Finance, HR, or a related field

U.S. Based Position - What We Offer:

• Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.
• Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.
• Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.
• Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays.
• Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.

The base salary range listed reflects what Lime reasonably expects to offer for this role, with the final base salary determined by objective factors such as the candidate's location and relevant skills and experience. Depending on the position, the total compensation package may also include discretionary annual performance bonus opportunities and equity, subject to applicable plan terms and eligibility requirements.

Lime considers all qualified applicants for employment, including those with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and all other applicable federal, state, and local laws.

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That's why we're dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email View email address on click.appcast.io for assistance.