Accounts Receivable Specialist

divh2Accounts Receivable Specialist/h2pCapital City Club currently operates three distinct properties for its members and guests: a City Club Downtown, a Country Club in historic Brookhaven, and a Golf Club in Milton, each with multiple dining venues, world-class swimming, tennis, and fitness facilities. Capital City Club has an immediate opening for an Accounts Receivable Specialist to join the team in our Brookhaven office. The A/R Specialist will ensure complete and accurate posting of all charges, payments, and adjustments to approximately 2,500 member accounts while providing excellent customer service to our members. This position will report directly to the Accounting Manager. The position includes full-time hours, health, vision, life, and dental insurance, a 401(k) with a company match, hot meals, free parking, and cross-training opportunities in accounting./ppResponsibilities:/pulliPromptly responds to member billing inquiries in a professional, courteous manner via telephone, email, and in-person daily. Researches and posts adjustments and credits to member accounts as needed./liliApplies payments from multiple sources to member accounts daily./liliMaintains proper supporting documentation for member payments and sales records daily./liliInteracts with Club department heads weekly regarding billing questions./liliApplies banquet deposit credits to existing banquet charges weekly./liliPrepares and mails/emails member statements and past due communications to members monthly./liliManages monthly reciprocal and bill-back arrangements with other clubs. Posts inter-club usage charges to member accounts and reconciles all discrepancies./liliPrepares refunds of member account balances periodically./liliDevelops and maintains current working knowledge of all Northstar Accounts Receivable module functionality and reporting./liliAssists with the preparation of annual external audit requests./liliPerforms other Accounting and Administrative duties as required./li/ulpExpectations/Evaluation of Performance:/pulliAbility to provide exceptional service to Club members and a positive, upbeat image for the Club/liliEffective communicator in person, on the phone, and in writing/liliProfessional, punctual, organized, respectful, and mature/liliAccuracy/ownership of work product and excellent attention to detail/liliMaintain the cleanliness and appearance of the member-facing work area/liliAbility to work effectively as part of a small team and adjust to changing priorities/li/ul/div