Business Development Manager

Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity for a Business Development Manager in Upstate New York . CANDIDATES MUST LIVE IN UPSTATE NEW YORK. 

The regular hours for this position are from 8:00 AM  to 5:00 PM , Monday through Friday, and subject to change from time to time. 

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position:  

New Business Acquisition

• Own all aspects of prospecting and lead generation within the assigned territory.


• Build and manage a robust pipeline of opportunities, converting leads into new accounts.


• Deliver compelling sales presentations and product demonstrations to showcase NDX’s value proposition.


• Close new business deals to meet or exceed revenue targets.

Customer Engagement

• Spend the majority of time in the field, visiting prospects and customers daily.


• Develop and maintain strong relationships with dental professionals, including dentists, office staff, and other decision-makers.


• Conduct discovery conversations to identify customer needs and align NDX’s services as the ideal solution.  

Collaboration & Onboarding

• Work closely with NDX labs to ensure a first-rate onboarding experience for new customers.


• Coordinate with internal teams to facilitate smooth account setup, communication, and service delivery.


• Serve as a bridge between new customers and labs to ensure a successful transition and long-term partnership.

Territory Management

• Develop and execute a strategic territory plan to maximize new business growth.


• Track and report sales activities, pipeline metrics, and performance against goals.


• Stay informed on industry trends, competitor activities, and market opportunities.  

Skills and Abilities Required:

• Relentless drive, grit, and determination to win new customers and grow revenue.


• Excellent interpersonal and communication skills, with the ability to build trust and rapport quickly.


• Past experience tracking customer opportunities in a CRM, preferably Salesforce.com


• Strategic thinker with strong problem-solving and negotiation skills.


• Highly motivated, self-sufficient, and comfortable working in a fast-paced, target-driven environment.


• Collaborative mindset with a focus on delivering exceptional customer experiences.

Minimum Education and Experience that May be Required:

• Required: High School Diploma or GED equivalent


• Preferred: Bachelor’s Degree or equivalent experience


• Demonstrated ability to independently manage a territory, prioritize activities, and drive results.  

Hazardous Materials or Equipment Used:

• Office Equipment


• Small machinery; Sharp hand-held tools such as a bard parker, buffalo knife, etc.


• Blood borne pathogens


• Chemicals

Physical Requirements:

• Regularly required to sit, stand, walk, and/or reach.


• Exhibit fine motor skills and/or perform repetitive motions.


• Read and interpret prescriptions and other required documentation.


• Ability to effectively communicate technical information.