Office Manager - Team Lead

Office Manager / Team Lead – Lenahan Chiropractic – South Amboy, NJ In-Office Only | $25–$27/hr based on experience | 30-day review Be the operational backbone and the warm, trusted face of a fast-growing chiropractic practice. We’re hiring an Office Manager / Team Lead who can run the front desk team, keep systems tight, and ensure patients follow through on the care plans designed to get them well. For the right person, this role is the growth path to Office Integrator. What You’ll Own Lead the Front Desk & CA Team Direct the daily flow from open to close so patients move smoothly through their visit Coach, support, and hold a small team accountable to goals and SOPs Run (or co-run) daily huddles and quick check-ins Bring energy, standards, and consistency into the room (This is where the Super CA mindset fits – leading from the front, not just doing tasks.) Drive Patient Compliance & Experience Monitor missed visits, drop-offs, and care plan compliance Re-engage patients proactively with clarity and warmth Handle escalated questions or concerns with confidence and empathy Deliver a clean, welcoming, five-star experience at every touchpoint Master Scheduling & Office Operations Own the schedule – maximize flow, reduce bottlenecks, keep capacity high Ensure calls, texts, emails, and voicemails are answered promptly Confirmations, recalls, reminders – you make sure nothing slips Keep Systems Tight & Organized Detail-obsessed upkeep of checklists, SOPs, and front desk systems Accurate documentation and EMR tasks completed on time Oversee payments, balances, and financial conversations professionally Track key metrics (show rates, collections, reactivations) and report to the Clinic Director Roll Up Your Sleeves Jump in on front desk duties when needed: greeting, check-in/out, phones, intake Assist with basic office upkeep, supplies, and keeping the space polished You Are A natural leader who likes directing traffic and coaching others Detail-obsessed, organized, and energized by structure Comfortable holding yourself and others to a high standard A clear, confident communicator Warm, people‑first, and trusted quickly by patients and team Calm under pressure A proactive problem‑solver Tech‑comfortable (Microsoft Office, Google Workspace, EMR systems) Growth‑minded and motivated by a clear path upward Requirements Full‑time, in‑office in South Amboy, NJ (no remote) 3+ years in medical/dental/chiropractic admin or hospitality/office management (preferred) 1+ year leading or supervising a small team (preferred) Able to learn quickly via SOPs, short trainings, and check‑ins Reliable, punctual, professionally presentable Pay, Hours & Perks $25–$27/hr based on experience 30-day performance review ~35 hours/week, with potential for more as the practice grows Supportive, energetic team Contribution toward health insurance Complimentary chiropractic care 50% toward health insurance Clear path to Office Integrator for the right long‑term leader How to Apply To show you follow directions and pay attention to detail, complete all steps. Email your resume and a brief note on why you're the ideal Office Manager / Team Lead (Super CA) to View email address on click.appcast.io. Include 2 professional and 2 personal references. If you thrive on structure, communication, accountability, and helping patients stick to the care that can change their lives, we want to meet you. #J-18808-Ljbffr EmergencyMD