Front Office Coordinator

Are you ready to up your game? Do you want to share your unique talents with the insurance industry and world? At Western Asset Protection, we are a leader in a growing insurance industry that impacts the lives of millions. If you would love to be part of creating championship level experiences for customers and teammates alike, we are looking to draft talent like you! And we have a unique ownership model that gives you skin in the game! Job Summary The Front Office & Guest Experience Coordinator plays a key role in creating a welcoming, professional, and efficient office environment. This position serves as the first point of contact for guests, clients, and team members while supporting daily front office operations, administrative tasks, and office services. The role balances hospitality-driven guest experience with strong organizational and operational support to ensure smooth day-to-day office functionality. Primary Responsibilities Guest & Client Experience Greet and welcome guests and team members in a friendly, professional manner Coordinate guest visits from arrival through departure, ensuring comfort and needs are met Deliver high-quality customer service and maintain a polished office image Answer, screen, and direct a high volume of phone calls professionally Build positive relationships with regular office guests and internal team members Front Office & Administrative Operations Monitor daily meetings and ensure conference rooms are properly assigned and prepared Receive, sort, and distribute mail, packages, and deliveries Maintain a clean, organized front office, meeting rooms, and common areas Open and close the office as needed Provide general administrative support to leadership Office Coordination & Services Manage office supplies, inventory, and product shelves Maintain coffee, water, snack stations, and supply closets Coordinate office vendors and service providers Perform light office errands as needed Ensure security of shredding containers and sensitive materials Printing, Materials & Compliance Support Print and prepare materials ensuring compliance approval Operate and assist in maintaining printing equipment Support coordination of paper product pickups and distribution Manage employee & partner life events acknowledgements (Teams messages, cards, flowers, gifts) Use Outlook, Teams, and Microsoft Office tools for coordination Manage multiple priorities in a fast-paced environment Assist with special projects and additional duties as assigned Special Events Assist with the planning, coordination, and execution of internal meetings, training, celebrations and company events. Coordinate event logistics such as room setup, catering, supplies, signage, and materials. Ability to drive large van with event supplies Primary Skills & Requirements High School Diploma or equivalent required 2+ years of front office, guest services, or administrative experience preferred Strong communication and customer service skills Professional demeanor with a positive attitude Strong organizational and multitasking abilities Dependable, detail-oriented, and service-focused Proficiency with Microsoft Office and office equipment Ability to lift up to 40 lbs. as needed Reliable transportation required Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr