Administrative Operations Specialist

Job Description

Job Description

Nevs Ink is a growing manufacturing company based in Waukesha, WI, known for delivering high-quality products and exceptional customer service. We pride ourselves on a collaborative, fast-paced environment where employees are valued, supported, and given room to grow. We are currently seeking a Customer Service Specialist who is highly organized, detail ­oriented, and comfortable juggling multiple priorities while serving as a key communication link between customers, sales, accounting, and production.

Position Overview:

As a Administrative Operations Specialist, you will play a critical role in ensuring orders are processed accurately, customers are supported promptly, and internal teams stay aligned.

Key Responsibilities:

• Enter customer orders accurately and efficiently
• Assist with quote requests
• Serve as a primary point of contact for customer calls and emails
• Maintain communication between customers, sales team, and production team
• Maintain CRM records
• Run inventory reports and assist with stock tracking
• Assist with collections and accounting deposits
• Support purchasing department
• Support sales and marketing department with various projects

What we offer:

• Highly competitive base salary
• Year end bonus
• A fun and relaxed company culture
• Comprehensive benefits and wellness program
• Medical, dental, vision insurance
• Company paid life Insurance
• 401K retirement plan
• PTO & paid holidays
• Company parties & team building events
• Occasional catered lunches
• No mandatory overtime or weekends
• Onsite training provided

Is this you?

· Ability to facilitate communication between customers, Sales Reps and production personnel while work is in process.

· Can juggle many tasks and modify plans as requirements change.

· Initiates and maintains good organization of records and information.

What do we require?

College, vocational / technical degree and / or equivalent experience in industry with a strong emphasis on communication skills, sales and service.

We are growing! Founded in 1989, Nev’s Ink, Inc. is a company that specializes in producing high quality labels and tape for the medical and healthcare industries and expanding into new markets. Our employees serve thousands of business customer around the world! We offer competitive wages, comprehensive benefits, and a comfortable, collaborative and engaging company culture.

Company Description

We are growing! Founded in 1989, Nev’s Ink, Inc. is a company that specializes in producing high quality labels and tape for the medical and healthcare industries and expanding into new markets. Our employees serve thousands of business customer around the world! We offer competitive wages, comprehensive benefits, and a comfortable, collaborative and engaging company culture.