Supervisory Management and Program Analyst, GS-0343-15 (FPL GS-15) (DH) (Open-Continuous)
Federal Student Aid an Office of the U.S. Department of Education
Summary These positions are located in the Department of Education, Federal Student Aid (FSA). To deliver the best possible experience for students and their families, we are hiring multiple roles for our supervisory management and program analyst teams. Duties Provides leadership in the evaluation, assessment and improvement of programs and management systems by applying a wide range of qualitative techniques. Advises senior staff on proposals and issues involving exceptional controversy, intensive outside interest, or significant long‑range effects on the program or on other organizations. Participates in the review analysis and development of policy governing the program and makes authoritative recommendations for change or improvements. Develops, manages, and supervises long‑ and short‑range plans for Federal Student Aid (FSA), staff, realignment, initiatives, employee relations issues, management of hiring constraints, and organizational restructuring actions. Requirements As a Management and Program Analyst, GS‑0343‑15, applicants must meet the following conditions of employment: Relocation will not be paid. Males 18 and over must be registered with the Selective Service. Must be a U.S. Citizen. Must complete a background investigation and fingerprint check. May be subject to a one‑year probationary period. May be subject to a one‑year supervisory probationary period. Condition of Employment During the probationary or trial period, performance and conduct, agency needs, and contributions to organizational goals and efficiency will be evaluated. Employment will end unless certification is obtained that continuing employment advances the public interest. Qualifications This announcement is open and continuous; applicants must meet minimum qualification criteria: One year of experience equivalent to at least GS‑14 performing two of the following duties: Integrate organizational elements to identify inefficiencies, develop and implement process improvements, and deliver strategic insights through data visualization that drive measurable outcomes and guide senior leadership decisions. Plan and direct staff activities, assign work, evaluate performance, provide feedback, recruit, develop, and resolve employee concerns. Interpret and apply Title IV regulations, federal student aid policies, and program procedures in higher education, loan servicing, financial services, or similar regulated environments. Applicants must demonstrate knowledge, skills, and abilities in: Planning, developing, and carrying out complex projects and studies that meet goals. Providing strategic guidance to senior leadership on highly complex, sensitive, or controversial proposals and issues. Policy analysis and development principles to assess program policies, identify needed improvements, and provide authoritative recommendations. Developing, managing, and overseeing long‑ and short‑range organizational plans, workforce planning, contractor oversight, staff realignments, employee relations issues, hiring constraints, and organizational restructuring activities. Education Education cannot substitute for experience for this position and grade level. Additional Information Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email View email address on click.appcast.io to schedule a session with a career counselor (”Veterans Counseling Session” should be placed in the subject line of the email). Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment. Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre‑appointment investigation/background check. Essential/Non‑Essential: This position is considered non‑essential for reporting to work during federal government closures. Financial Disclosure: This position requires financial disclosure. Bargaining Unit: This position is not included in the bargaining unit. Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency. Eligibility for benefits depends on the type of position you hold and whether your position is full‑time, part‑time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated Applicants will be evaluated based on how well they meet the qualifications and competencies listed in this vacancy announcement. Competencies include oral communications, interpersonal skills, problem solving, decision making, customer service, leadership, planning and evaluating, influencing/negotiating, strategic thinking, and human capital management. #J-18808-Ljbffr Federal Student Aid an Office of the U.S. Department of Education
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