Business Development & Sales Specialist

Business Development & Sales Specialist - Mobile Trade Services (MTS)

The Business Development & Sales Specialist – Mobile Maintenance drives new business growth and market expansion for the Mobile Maintenance division. Through strategic business development and consultative selling, this role expands the company's mobile maintenance solutions portfolio and strengthens market presence in direct sales of HVAC/R, plumbing, electrical and general carpentry service and repairs.

Roles and Responsibilities

• Identify and qualify new business opportunities through cold calling, networking, lead generation, and relationship building within commercial Mobile Maintenance target markets
• Build and nurture relationships with key stakeholders and building owners, including facility executives, property, facility and engineering managers, board members, developers, procurement managers, etc.
• Lead negotiations, complex decision-making process, and overcoming objections to closure
• Conduct thorough needs assessments and site evaluations to understand client requirements, and the project specifications
• Collaborate with internal teams, including design, estimating, and operations, to develop Mobile Maintenance solutions that meet client needs and budgetary constraints
• Prepare and deliver sales presentations and solutions that effectively communicate the value proposition of Mobile Maintenance portfolios
• Provide comprehensive proposals, pricing and respond to formal requests for proposals (RFP's)
• Assist in the creation, implementation, and distribution of corporate marketing programs/campaigns and collateral materials
• Stay informed about industry trends, join and actively participate in professional business organizations and industry specific associations such as BOMA, IFMA, IREM, ASHE, etc.
• Actively participate in business client appreciation and networking events, trade shows and presentations
• Work closely with the operations team to maintain client relationships and customer satisfaction
• Maintain accurate and up-to-date records of sales activities, pipeline management, and client interactions using CRM software (FreshSales)
• Develop and maintain a robust sales pipeline of commercial clients for the Mobile Maintenance business unit
• Meet or exceed monthly and annual sales targets as defined by the leadership team
• Collaborate with internal operations, estimating, and service delivery teams to ensure seamless client onboarding and service execution
• Stay informed on industry trends, market conditions, and competitor activity to position the company competitively
• Additional projects and team support as needed

Education, Experience and Skills Required

Minimum five (5) years' experience in Mobile Maintenance, HVAC/R, mechanical, plumbing or electrical services, either in outside/B2B sales or in technical or operational roles such as Estimator, Project or Service manager; associate's degree in business administration, Marketing, Mechanical Engineering or related field preferred. Demonstrated success in closing high-value deals and managing pipeline of business opportunities. Excellent communication skills with the ability to build rapport, problem-solve, negotiate, influence decision makers and collaborate with cross-functional teams. Detail-oriented and ability to handle multiple sales opportunities, meet deadlines and apply sound business judgement. Proficient in Microsoft Office365 products (Excel, Outlook, Word, PowerPoint). Experience with CRM, ZoomInfo, Costar and various sales analytics preferred. Maintain a high level of confidentiality.

Company Overview

Continuum Services is a single-source provider with proven expertise, dependability, and scalability in four key areas: facility operations, exterior services, technical services, and environment services. Headquartered in a newly renovated office in Farmington Hills, Continuum is the go-to full-service solution for interior and exterior facility operations, maintenance, and repair. Facilities serviced by CONTINUUM have earned such prestigious accolades as the ENERGY STAR® for superior energy performance, BOMA's Office Building of the Year® (TOBY) Award and CEL's National Real Estate "A" List Award for Service Excellence. Helping employees develop and become highly skilled professionals who deliver best in class solutions to our clients is what we're all about - join us today!