Senior Operations & Escalation Specialist
Manheim Dallas-Fort Worth
Cox Automotive in Phoenix/Atlanta area seeks a senior operational contributor to support multiple teams, lead complex issue resolution, and drive process improvement. This role acts as escalation point and SME for Central Dispatch systems, influencing outcomes with independent judgment. Responsibilities include fraud analysis, KPI tracking, and developing training, SOPs, and best practices to elevate service quality and client experience. #J-18808-Ljbffr Manheim Dallas-Fort Worth
- ...applicable workflows. • Serve as a senior coding resource for complex procedural,... ...process improvement initiatives. • Escalate staffing or employee workflow and... ...terminology • Strong experience reviewing operative reports and complex clinical documentation...SeniorWork at officeRemote work
- First Citizens Bank is seeking a detail-oriented Operations Specialist in Phoenix to support bank products and services. You will review processes, handle complex documentation, resolve escalated servicing issues, and help improve workflows while delivering excellent client...Senior
- Kikoff is seeking a Tier 3 Customer Support Specialist to own the most complex escalations and drive operational excellence across support teams. This role focuses on resolving high-stakes cases, improving processes, and partnering with Operations to scale performance....Senior
$90k - $110k
...Cyber Detection And Response Ai Operations & Optimization SpecialistExperience Required - 3+ Years Must Have Technical / Functional Skills... ...accuracy, and analyst experience.Tune confidence thresholds, escalation logic, and decision workflows.Support implementation of...Suggested- ...begins. Position Summary The Laboratory Operations Specialist I supports the accurate and timely... ...using appropriate PPE and safety procedures. Escalate issues, discrepancies, or equipment concerns to more senior team members or leadership. Participate in...SuggestedFull timeWork at officeWeekend workAfternoon shift
- ...Operations Specialist As the largest global shared micromobility business, Lime is on a mission to build a future where transportation is... ...assessing risk to not compromise safety and occasionally using de escalation skills Address and resolve issues with city requests...Local areaShift workAfternoon shift
- ...Deposit Operations Specialist The Deposit Operations Specialist is responsible for the accurate and timely processing of deposit operations... ...suspicious transactions, identifying unusual patterns, and escalating concerns in accordance with bank policy. Investigate...Work at officeLocal area
$16.59 - $24.86 per hour
...Vehicle Operations Logistics Specialist II Company: Cox Automotive - USA Job Family Group: Vehicle Operations Management Level: Individual... ...and processing of other AS400 system orders Manage escalated Client Succes VINs with peers and agents Monitor holds...Hourly payRemote workVisa sponsorshipFlexible hoursShift work- ...ownership and make cities better. Overview The Central Operations Specialist is responsible for the real-time monitoring of autonomous... ...proprietary fleet management software, adhering to strict escalation protocols, and maintaining continuous, clear communication...Work at officeLocal areaImmediate startRemote workFlexible hoursNight shiftAfternoon shift
- ...Felix Construction Company is seeking an Operations Support Specialist to provide advanced operations... ...supervision, this role functions as a senior technical specialist, independently handling... ...complex transactions, resolving escalated issues, and supporting consistency in...Contract workFor contractorsLive outLocal area
- Relativity seeks a Senior Strategy & Business Operations Associate to partner with Relativity Success leadership, turning strategy into grounded decisions. You will balance strategic thinking with hands-on analysis, prioritizing work, managing AI and technology initiatives...Senior
- ...employee lifecycle. Respond to employee and candidate inquiries, escalating complex issues as needed. Build strong partnerships across the organization and support key HR initiatives. People Operations Coordinate employee lifecycle processes, including onboarding, transfers...Weekly payWork at officeImmediate startMonday to Friday
- ...the employee as noted in the Warehouse Operational Performance Standards ( . Click on the link... ...and assign to the Warehouse Agent Senior or Lead; Perform double checks on the... ...accordance with government regulations Escalation of problems to Management when necessary...Work at office
- ...improvement. Responsibilities: Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise Manages projects and direct activities of a team related to special initiatives...SeniorWork at officeFlexible hoursShift workDay shift
- ...RemoteJob Description -RoleWe are seeking a contract Analyst to support the Incident Command Team (ICT) within Infrastructure & Operations. This role will help connect postmortem and problem investigation activities to the remediation work that follows by evaluating,...SeniorContract work
$68k - $82.5k
Job Description The Credit to Cash Senior Operations Analyst is responsible for monitoring and facilitating issue resolution for the day-to... ...finance Provides resolution for first level issues escalated by the lead analysts or client facing professionals Trains...SeniorContract workWork at office- ...impact in patients’ lives. Position Summary The Senior Director of Enterprise Operations (HUB & Access Programs) serves as the strategic and... ...Oversee SLA performance, including tracking, reporting, and escalation management Manage Statements of Work (SOWs),...SeniorContract workRemote work
- ...adjustments and facility tuningLeads preparation of Standard Operating Procedures and comparable documentationPrepares operator training... ..., qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational...SeniorFull timeFlexible hours
$56k - $60k
Position Summary: The Senior Operations Coordinator, Regional Communities serves as the operational hub for Federation's team of Community Connectors working throughout British Columbia. Acting as the central point of coordination, this role ensures Connectors have the...SeniorPermanent employmentFull timeWork at officeLocal area$44.42k
...gap between academic learning and practical workforce skills. About the Position NAU Desert Campuses is recruiting an Operations Coordinator, Senior. This position plays a critical role in supporting the day-to-day academic and operational functions of NAU Desert Campuses...SeniorContract workWork at office- Summary The Marketing Operations Program Specialist works within the Marketing Business Development (MBD) team, supporting a broad range of marketing... ...intake processes, prioritization frameworks, and escalation paths. Manage tracking systems for milestones, owners, and...Work at officeRemote work
$100k - $150k
Posting Type Hybrid/Remote Job Overview Relativity's Success Operations team drives strategy, planning, and business operations for the... ...planning cycle, and advising leadership. As part of this team, the Senior Strategy & Business Operations Associate will act as a business...SeniorRemote work- ...mat and putting it into practice in life. OVERVIEW The Operations Associate is critical in the store team and is responsible for... ...accuracy issues, partnering with the General/Store Manager to escalate process or system gaps Support execution of key operational...Full timePart timeWork experience placementLocal areaShift workWeekend work
$16.62 - $20.27 per hour
...subscription program, is looking for a motivated and organized Operations Associate to join our Phoenix team full-time. Reporting into... ...come easy to you: patience, problem identifying and solving, de-escalating situations, teamwork, and self-governance ~ Team Player...Hourly payFull timeWork at officeLocal areaFlexible hours- A service desk solutions provider in the United States is seeking candidates for a role requiring 7-8 years of experience in technical support. The successful applicant will field requests via phone and email, provide timely resolution, and handle multiple tasks effectively...SeniorShift work
- ...Senior Manager, Critical Support Operations This role will be based on-site in Phoenix, AZ. The Senior Manager... ...for assigned Critical Support Specialist (CSS) personnel and is accountable... ...validation of closure evidence and escalation of stalled items. Identify...SeniorTemporary workRemote work
$120k - $135k
...we can change lives and create lasting hope! Position: Senior Director, Operations Job Type: Full-Time / Exempt Shift Details: This position... ...judgment and discretion. Must be able to pass de-escalation training, as defined by state requirements Driving Requirements...SeniorHourly payFull timeWork at officeTrial periodMonday to FridayShift work- Desert Financial Credit Union is seeking a Service Desk Specialist II to provide frontline IT support for end users, including in person, phone, and remote assistance. You will troubleshoot hardware and software, manage accounts, deploy devices, and contribute to knowledge...SeniorRemote work
- ...the employee as noted in the Warehouse Operational Performance Standards. Click on the link... ...manifests and assign to the Warehouse Agent Senior or Lead; Perform double checks on the... ...accordance with government regulations Escalation of problems to Management when necessary...Work at office
$24 - $25 per hour
....00/hour DOE + Full Benefits + Paid Training The IT Operations & Support Specialist keeps the Phoenix Contact Center productive, secure, and... ...promptly, communicate status clearly, document solutions, and escalate risks or unresolved issues early. Employee lifecycle...Full timeWork at officeRemote workDay shift
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