Front Desk

Front Desk Attendant

At D1 Kalamazoo, we're looking for an energetic individual to join the team as a front desk attendant. This is no ordinary front desk This front desk will be seeing local athletes of all ages and levels, looking to take themselves to the next level! And you'll be the first person they see, bringing them the energy they need to MAKE IT HAPPEN! A little more about what we need you to help us with:

• Complete opening/closing checklists
• Answer all customer support questions for current and new members
• Answer phone calls and take messages for recruiters and management
• Check clients into workouts and ensure accurate attendance tracking
• Ensure bathrooms are stocked and clean
• Keep fridge and shelves fully stocked of food, drink, clothing
• Process all ancillary purchases in MBO
• Complete daily social media tasks

**Job Summary:** We are seeking an enthusiastic Athlete Experience Representative to join our team. The ideal candidate will be responsible for ensuring a positive experience for athletes and guests at our facility. If you have a passion for sports, excellent customer service skills, and enjoy working in a dynamic environment, we want to hear from you.

**Responsibilities:**

• Provide exceptional customer service to athletes, guests, and visitors
• Assist with athlete check-ins and registrations
• Ensure the cleanliness and organization of the facility
• Address any guest inquiries or concerns promptly and professionally

**Requirements:**

• Previous experience in customer service or hospitality preferred
• Ability to handle transactions with accuracy
• Strong communication and interpersonal skills
• Experience working with children is a plus
• CPR/AED certification is beneficial
• Public speaking skills for addressing groups of athletes and guests
• Ability to manage multiple tasks efficiently

Join us in creating memorable experiences for athletes of all ages. If you are passionate about sports and enjoy engaging with people, apply now to be part of our team! Job types: full-time, part-time. Expected hours: 10 30 per week. Starting pay: $12 - $14 per hour.

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to Relocate:

• Portage, MI 49002: Relocate before starting work (Required)

Work Location: In person Compensation: $12.00 - $14.00 per hour